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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Monika Monika is super helpful and very attentive. She was very responsive and readily available during the process. Highly recommend her.
Business response:
Todd Fogle, thank you for your kind words and this wonderful review!
Bmw of West Houston After losing my dog I walked in Wednesday June 10th 2020 to test drive cars to get my mind off of the hurt. Monika Mueller greeted me with a smile and was very empathetic to my pain. There was no rush to purchase and the customer service in BMW Of West Houston was by far the best I have experience in a dealership. Even after my purchase Monika checked on me to make sure I?m ok since losing my puppy and also made sure I?m still in love with my new baby. If you looking to purchase look no further then BMW O... read more
Business response:
Joss Phipps, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. If you have any further questions, please give us a call. We're always happy to help!
1st Maintenance Appointment BMW West customer service is excellent, everyone is extremely attentive. Facility, especially service area is top notch. Searching for a new car, contact Aaron Salem at BMW West. Have purchased 8 cars, he listened to what I wanted and found me the perfect car, best experience to-date.
Business response:
Christi Cheramie, we are so happy to read such a great review about BMW of West Houston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent Service My service adviser Joanna was great! She kept me informed on the progress of my car and explained the repairs thoroughly.
Business response:
Isabel Mckinney, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Bmw of West Houston experience Great buying experience. Friendly and knowledgeable staff from top to bottom - highly recommend.
Business response:
Hi Paul Connolly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Car.com Was a nice experience with bmw west of Houston!! Will shop here again
Business response:
Joss Phipps, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BMW of West Houston John Blevins of BMW West Houston is a professional service person and I always go to him for service. I like his personality and he takes care of my requests all the time.
Business response:
Hi Jose A Avelino, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Service They pick up my car from home and drop me a loaner!
Business response:
Alejandro Martinez, thank you for sharing your positive experience! We look forward to your next visit! Take care!
Bought an X3 M40i Was helped by Angelo who gave us an extraordinary service. He was knowledgeable, patient and very courteous. We were able to find a good deal and ended up buying a beautiful new car. Very happy!!
Business response:
Alfredo Lelo De Larrea De Haro, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.