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BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
BMW West Houston Excellent service; Knowledgeable and friendly staff.
Business response:
Hi Dawayne Stephen Belcon, thank you so much for your positive comments about BMW of West Houston!
Maintenance service Took my car in for the routine oil change. Was greeted cordially, and Service tech, Joanna Wolf did an excellent job in making sure my car was serviced properly.
Business response:
Martha Elias, thank you so much for your high rating!
New 2020 BMW X3 Wonderful driving vehicle. Like how it drives and looks.
Business response:
Hank Schneider, thank you so much for your high rating!
Great service abd customer satisfaction We bought our BMS X3 at West Houston BMW, We service our car there too. It's been a satisfactory experience every time we bring our car for service. Today we brought it for oil change and everything was at satisfaction. Bring your BMW for service.
Business response:
Mary Grunewaldt, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We can't wait to see you again, have a great day.
Customer Service Mario Vega is my service advisor. He is always polite and professional, keeps me informed and updated on my service(s). I am always very satisfied with the customer service I receive.
Business response:
Christina Calame, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
My BMW dealership for life Hands down the best dealership in Houston for tour BMW needs. Will always be a returning customer and refer everyone I know to them when you?re looking for a BMW or a higher vehicle. Process was smooth as just before. Upgraded my 430i to a 530i and it was the best decision ever! Mahamane is the best salesman and will not bs around! If they can get it done they?ll tell you that before keeping you there all day! They want what?s best for the customer !!! If I could rate 20 stars I would
Business response:
Phillip Brown, we are so happy to read such a great review about BMW of West Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!
Amazing Customer Service I can not say enough positive things about purchasing my new car from BMW West Houston. Car buying is a personal experience and tons of emotions go into buying a car. I never felt pressured or taken advantage of like many car dealerships in town. DERRICK was eager to help but also gave me time to think about my decision that would fit my financial budget. He was quick on responding to any messages via text and was able to get me the exact car within my budget. Maria.. well she?s fantastic and there i... read more
Business response:
Colleen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Excellent Car Buying Experience Chris Blair was a pleasure to deal with. He made our car buying experience enjoyable.
Business response:
George Collier, thank you for your kind words and this wonderful review!
Great dealership and great service!! Best car shopping experience ever. No haggling and everything done quickly!
Business response:
Fc, we really appreciate your positive review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.