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BMW

4.5

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Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Ayo's profile image
Ayo 
7 years ago

Great place, Good people I’ve bought three cars from Errol and he has always worked out the best deals for me. He’s very patient and kind. He’s the go to person for your bmw questions in Houston. I promise you, you will never regret meeting him. 

Business response:

Ayo, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, BMW of West Houston 

Distel's profile image
Distel 
7 years ago

Service and Repair - January 2018 We could not ask for a better Consultant than David McCormick - we are grateful to have him. Service at BMW WEST HOUSTON is Excellent and Consistently so. January 2018 

Business response:

Hi Distel, thank you for taking the time to leave a review for us at BMW of West Houston. We're happy we could meet your expectations! 

Cherissa's profile image
Cherissa 
8 years ago

Great service David you are awesome. Thanks for being a good service advisor. 

Business response:

Hi Cherissa, thank you for taking the time to leave a review for us at BMW of West Houston. We're happy we could meet your expectations! Have a wonderful day and come back to see us anytime! 

Mason Ly's profile image
Mason Ly 
8 years ago

Great price and service.. After reviewing several makes of cars .I once again decided on BMW West. Calvin Tran made the buying experience pleasurable, service and great price. 

Business response:

Mason Ly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Kristin Mathers's profile image
Kristin Mathers 
8 years ago

Great Buying Experience Calvin made the buying experience seamless and painless. My first BMW experience and it definitely makes it easier to be a return customer with this type of overall service. 

Business response:

Kristin Mathers, thank you for taking the time to leave a review for us at BMW of West Houston. We're happy we could meet your expectations! Have a wonderful day and come back anytime! 

Angela Lata's profile image
Angela Lata 
8 years ago

First Class Customer Service @ BMW of West Houston Calvin Tran at BMW of West Houstonmade our car buying experience(s) wonderful! This is the third BMW that we have purchased within the past month due to his courteous professionalism. Calvin will ensure that you are a happy, satisfied customer. I have never purchased a car anywhere and been treated so well...before and after our purchase. This is the only place that I will ever buy from again! I highly recommend this dealership- first class, excellent personal service and be... read more

Business response:

Hello, Angela! Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience. Have a wonderful day! ?-Your BMW of West Houston Team 

Angel Cholewa's profile image
Angel Cholewa 
8 years ago

Great dealership!! Excellent service!! BMW of West Houston is byfar the best dealership!! Calvin was extremely helpful and professional!! He was very informative and knowledgeable that we ended up purchasing 3 vehicles within the last month and couldn't be happier! Thank you...I highly recommend BMW of West Houston and Calvin!! 

Business response:

Angel Cholewa, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care and come back anytime! 

Frank's profile image
Frank 
8 years ago

Great Service I went in to purchase my 2017 BMW X5 today expecting a long process. Calvin Tran made this a seamless and smooth process for me. It was my most pleasant car purchasing experience. I never felt hassled or like it was rushed. Calvin was professional and handled it like a seasoned salesman. I will come back again to BMW West for my next BMW and hopefully purchase another vehicle from Calvin. 

Business response:

Hi Frank, We sincerely appreciate you taking time out of your day to review us! Thank you for the 5 Star review and for your kind words about Calvin and we hope you have a wonderful day! -Your BMW of West Houston team 

Williams fam's profile image
Williams fam 
8 years ago

great customer service We looked only didn't but but very friendly staff. 

Business response:

Thank you so much for the 5 Star review! We sincerely appreciate your feedback on the excellent service you received and we look forward to seeing you next time! -Your BMW of West Houston team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.