This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service For Interim Oil Change Also changed the Coolant Fluid at my request. BMW was ready for me when I arrived at my designated appointment time and completed work in about five hours. Excellent Service.
Business response:
Hi William, We sincerely appreciate you taking time out of your day to review us! We are so glad that you enjoyed working with our Service Department and we look forward to doing business with you again soon! -Your BMW of West Houston team
BMW West Houston Very clean facilities and complementary beverages and snacks. My service Juan M was very professional and delivered my BMW back to me on time as promised and washed. Very professional Service Department
Business response:
We are so glad that you enjoyed your visit with Juan! We sincerely appreciate you taking time out of your day to review us and let us know about your service experience. We look forward to doing business with you again soon and hope you have a wonderful day?! -Your BMW of West Houston team
Order the copy of remote Very professional, didn't let me wait long time for the device.
Business response:
Hi David, WE sincerely appreciate you choosing us for your? vehicle part needs. We are so glad that we were able to get you the remote copy quickly and efficiently and we hope you have a wonderful day! -Your BMW of West Houston team
President, Oil & Gas Group, MasTec, Inc. Minh Nguyen was professional, listened to what I wanted, found the car quickly, cut a most equitable deal and worked patiently with our Company finance reps to complete the transaction.
Business response:
Hi Brent, Thank you for the great review! We appreciate you choosing us for your vehicle purchasing needs and we are so glad that Minh was able to help you find the perfect vehicle to fit your needs. We look forward to doing business with you again soon and hope you love your new car! -Your BMW of West Houston team
BMW West Houston Contact Vinny from BMW West Houston... very friendly, made the process of buying a car extremely easy. I was in and out within 2 hours
Business response:
Hi Juvefan, This is the type of experience we love hearing about! Thank you for your kind words about Vinny and for choosing us for your vehicle purchasing needs. We look forward to doing business with you again soon and hope you have a wonderful day! -Your BMW of West Houston team
service good experience ,service done within given estimate.
Business response:
Hi Shahzad, Thank you for the 5 Star review! We sincerely appreciate you commenting on the experience you had with us and the quick and efficient? service you received! -Your BMW of West Houston team
Professional Service Professional and prompt service. It was a difficult issue to explain. David asked a driver to test drive with me and found the issue. I appreciate their service as always.
Business response:
Hi Jeevan, Thank you so much for taking time out of your day to review us! We sincerely appreciate? your kind words about David and we look forward to doing business with you again soon! -Your BMW of West Houston team
BMW West Houston Overall BMW service is excellent. However, this particular dealer never seems to have loaners. My car was in the shop 3 days and I wasn't given sufficient updates or a loaner after having to take it in for emergency reasons.
Business response:
Hi Tia, Thank you for taking time out of your day to give an honest review of your experience with us. We apologize for the lack of loaners we have had during your visits and appreciate you calling this to our attention. We are always striving to provide guests with 5 Star service, so we thank you for giving us suggestions for improvement. We hope you have a wonderful day! -Your BMW of West Houston team
Purchase of 2017 BMW X3 I had a very pleasant experience. Sales person Tim Dodson was very professional and friendly. Whole process went very smoothly.
Business response:
Thank you for taking time out of your day to tell us about the excellent service? that Tim provided to you. We sincerely appreciate your feedback and we look forward to providing you with 5 Star service again in the future! -Your BMW of West Houston team
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.