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BMW

4.5

About this business

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Kirsten Hampshire's profile image
Kirsten Hampshire 
9 years ago

Great job by BMW West Jesse and his team did a great job. I was in a bit of hurry and they got my tire changed out in record time. Thanks 

Business response:

Hi Kirsten, We are so glad that you are pleased with your service! Thank you for letting us know about your experience at BMW of West Houston and for your kind words about Jesse. We look forward to doing business with you again in the future! -Your BMW of West Houston team 

Jesus Lopez's profile image
Jesus Lopez 
9 years ago

Service visit Mario Vega did a great job by being courteous and very professional. 

Business response:

Hi Jesus, We so appreciate you letting us know about your great experience with Mario and BMW of West Houston. We hope you have a wonderful day! -Your BMW of West Houston team 

Mary Ann Glunz's profile image
Mary Ann Glunz 
9 years ago

service for my BMW The service was excellent. Gabe, the service adviser, did an excellent job. 

Business response:

Hi Mary Ann, Thank you for taking the time to review BMW of West Houston and for your kind words about Gabe. We are so glad that you chose us for your service needs and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Jose Fontan's profile image
Jose Fontan 
9 years ago

Services Very good Jose Maldonado is the best services agent 

Business response:

Hi Jose, We so appreciate you taking the time to let us know about your experience with Jose. We're so glad that you are pleased with your service and we look forward to your next visit! -Your BMW of West Houston team 

Carlos Molina's profile image
Carlos Molina 
9 years ago

BMW West Houston Service I have been visiting this BMW West facility for the last 3 years and compared to the one in Midtown Houston, the West facility is super efficient and their staff is very helpful, friendly, and accommodating. I leave very satisfied knowing I have used my time efficiently. Juan Maldonado has been my service advisor the last few times and he is excellent! 

Business response:

Hi Carlos, We so appreciate you taking the time to let us know about your experience with BMW of West Houston. Thank you so much for your kind words about Juan and our dealership and we look forward to your next visit! -Your BMW of West Houston team 

Doug Rau's profile image
Doug Rau 
9 years ago

airbag recall The work was performed timely and properly. All of the people involved in the process were helpful and easy to work with. 

Business response:

Hi Doug, We appreciate you taking time out of your day to let us know about your service experience. We're so happy that your work was performed quickly and efficiently. We look forward to doing business with you in the future! -Your BMW of West Houston team 

Lewis S. McCall's profile image
Lewis S. McCall 
9 years ago

Good Experience at BMW of West Houston Easy and a pleasure to work with at BMW of West Houston! 

Business response:

Hi Lewis, Thank you so much for taking the time to review BMW of West Houston. We're so glad we were able to provide you with great service and we look forward to working with you in the future! -Your BMW of West Houston team 

Dennis Schoggin's profile image
Dennis Schoggin 
9 years ago

Great Service and Friendly People I have visited and Used many off the Sonic Automotive Dealerships. Great organization to do business with 

Business response:

Hi Dennis, Thank you so much for your kind words about Sonic Automotive. We appreciate you doing business with us and we look forward to helping you with your car service and buying needs in the future! -Your BMW of West Houston team 

Marco Rocha's profile image
Marco Rocha 
9 years ago

BMW West Houston Extremely impressed with John, my service guy. The service area is well maintained and the staff is very accommodating. 

Business response:

Hello Marco! We are so excited to hear John exceeded your expectations, come back and see us anytime! - your BMW of West Houston team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.