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BMW

4.5

About this business

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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Mario Rivera's profile image
Mario Rivera 
8 years ago

5star service Fast Service, i got my car earlier than promised; x1 loaner car is better than previous 3series; service advisor is very helpful; 

Business response:

Hi Mario, We sincerely appreciate your feedback on the experience you had with us! Thank you for the 5 Star review and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Dave Ferry's profile image
Dave Ferry 
9 years ago

Owner Gabe Harris, service advisor, went above expectations. BMW of West Houston actually delivers on promises. Thanks, Dave 

Business response:

Hi Dave, We sincerely appreciate your feedback on the 5 Star service that Gabe provided to you! We are so glad that you chose us for your vehicle servicing needs and we look forward to your next visit! -Your BMW of West Houston team 

Mary JO's profile image
Mary JO 
9 years ago

car service visiting the Katy BMW location to have my car services is always a great experience. My service advisor , Marvin makes sure that everything regarding my car is taken care of perfectly and on time. 

Business response:

Hi Mary, Thank you so much for your feedback on the experience you had with Marvin and our dealership?. We sincerely appreciate you taking the time to review us and we are so glad we were able to complete your service quickly and efficiently. We hope you have a wonderful day and we look forward to your next visit! -Your BMW of West Houston team 

Mel Landis's profile image
Mel Landis 
9 years ago

Service team is A+ Team is fantastic. Service was great. David my service manager does a fantastic job. 

Business response:

Hi Mel, Thank you so much for your feedback on the service you received from David! We sincerely appreciate you taking the time to review us and we look forward to your next visit?! -Your BMW of West Houston team 

Martha Martinez's profile image
Martha Martinez 
9 years ago

BMW, great service Very professional service ????, we waited about 4hours, but was worth it. 

Business response:

Hi Martha, We are so glad that you enjoyed your experience with us! Thank you for taking the time to review us and tell us about the professional service you received. We apologize for the lengthy wait you had for your repair but we are glad that you feel it was worth it. We hope you have a wonderful day! -Your BMW of West Houston team 

Clifford Morris's profile image
Clifford Morris 
9 years ago

X5 purchase was great pleasure doing business whith this company , sales staff was great!!!!!!! 

Business response:

Hi Clifford, Thank you for your feedback on your experience with our Sales Staff! We are so glad that you enjoyed your visit and we hope you have a wonderful day! -Your BMW of West Houston team 

EoN's profile image
EoN 
9 years ago

Great Experience Great plaxe to shop for and service your car. If you are looking for a car take the time to stop by. You will have the absolute best shopping and buyin experience ever!!! 

Business response:

Thank you for the 5 Star review! We are so glad that you enjoyed your experience? with our Service Department as well as our Sales Department. We appreciate your feedback on your visit and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Hind's profile image
Hind 
9 years ago

BMW repair Very clean facility curtious staff accurate repairs. 

Business response:

Hi Hind, Thank you for your feedback on your experience with? our Service Department. We appreciate your comments on our staff and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Tim's profile image
Tim 
9 years ago

BMW West Service The Service took the estimated time as has been the case with previous visits. Dealer has been very consistent over 3 years of servicing my vehicle. 

Business response:

Hi Tim, We sincerely appreciate you taking the time to comment on the excellent service that was provided to you by our staff. We are so glad that you enjoyed your experience and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.