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BMW

4.5

About this business

Location details

20822 Katy Fwy, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.55,805 reviews
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James T. Sie's profile image
James T. Sie 
9 years ago

Service Satisfied with the service,especially Tom Pham.The service department is top of the line. 

Business response:

Hi James, We sincerely appreciate you taking time out of your day to tell us about the 5 Star service you received from Tom. Thank you for the excellent review and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Robert Cain's profile image
Robert Cain 
9 years ago

Repair Service Excellent service, repairs were identified and corrected quickly. 

Business response:

Hi Robert, Thank you so much for taking time out of your day to comment on our excellent service! We appreciate your feedback and hope you have a wonderful day! -Your BMW of West Houston team 

Theresa's profile image
Theresa 
9 years ago

Great service! Great service and timely! John was great to work with. 

Business response:

Hi Theresa, We are so glad that John provided you with great and timely service! We sincerely? appreciate the 5 Star review and your feedback and we look forward to your next visit! -Your BMW of West Houston team 

Shaun's profile image
Shaun 
9 years ago

Z4 2011 The service was quick. John took great care of our car!!! 

Business response:

Hi Shaun, Thank you for your feedback on the 5 Star service that John provided to you. We sincerely appreciate you commenting on our quick service and we look forward to doing business? with you again soon! -Your BMW of West Houston team 

Loeida Thomas's profile image
Loeida Thomas 
9 years ago

Scheduled service Great service! This is a clean, quick and personal experience. 

Business response:

Hi Loeida, Thank you for the 5 Star review! We sincerely appreciate you taking time out of your day to comment on the great service you received and the experience we provided you. We hope you have a wonderful day and we look forward to your next visit! -Your BMW of West Houston team 

charles's profile image
charles 
9 years ago

SERVICE I went to this dealership advantage BMW ON KATY I10 FREEWAY TO GET MY SEVIVE ON MY 650 M CLASS. I met Gabe. first the service area was so clean you could eat off the floor. Seriously this was the cleanest service area I ever seen. you got to go and see this amazing 

Business response:

Hi Charles, Thank you for the great review! We are so glad that you enjoyed your visit and chose us for your vehicle needs. We hope you have a wonderful day and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Edward Kraus's profile image
Edward Kraus 
9 years ago

Services We like to go this dealer because they are professonal and facility is very clean and organized. We have Mr. Gabe for many years. He always provided to us the best of the best service. Thank you very much!! 

Business response:

Hi Edward, Thank you for your kind words about our staff and for taking the time to review BMW of West Houston. We sincerely appreciate your feedback on your recent experience and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Maximillian Okere's profile image
Maximillian Okere 
9 years ago

BMW of West Houston is an OUTSTANDING DEALERSHIP! BMW of West Houston is one of the best choices I have made! I recently bought a BMW 535 from them and I have not had any regrets! Car buying can be a very stressful process, but this dealership made it as simple and smooth as possible for me! The entire staff here is just simply amazing.Van Atwood (Sales) really gave me some great advice when i was picking my 535 and answered any questions I had about it (which were ALOT). After I drove off with the car and wanted to make a v... read more

Business response:

Hi Maximillian, Thank you for taking time out of your day to review BMW of West Houston and for letting us know about the 5 Star service that Juan and Van provided to you. We look forward to doing business with you again soon and hope you have a wonderful day! -Your BMW of West Houston team 

Olivia Leon's profile image
Olivia Leon 
9 years ago

Great service They provide great service, on time and best customer service. Everybody is very friendly I recommend this dealership 

Business response:

Hi Olivia, We appreciate you taking time out of your day to review BMW of West Houston and tell us about the quick and efficient service you received during your visit. We are so glad you chose us for your vehicle needs and we look forward to doing business with you again soon! -Your BMW of West Houston team 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 5,805 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.