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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Experience could not have been better" Travis was enthusiastic, affable, helpful and thoughtful from the time I initially communicated with him about the Audi I purchased. He promptly replied to my email and text messages, which has been an uncommon experience for me in the past decade of purchasing cars (n=4) of various makes and from various dealerships. Moreover, he followed up the day I drove the car home (200 miles) to be sure all went well. This could not have been a better experience. I would purchase another car fro... read more
Business response:
Thank you for taking the time to share your thoughts on working with Travis and the rest of our team. We're glad to hear we delivered such a great experience!
"Very satisfied" Once again, Cassie and her team provided excellent service. We travelled from out of state to bring our X5 here for service based upon past experiences.
Business response:
Thank you, it's great to hear that Cassie and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!
"Very professional, very clean helped me get into what I..." Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is my 3rd car from them.
Business response:
It's great to hear that Nez and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!
"Cassie was awesome" Cassie at BMW in Middleburg was very courteous, friendly, and efficient. They picked up and took the car in right on time and completed the recall service and oil change very quickly.
Business response:
Thank you, Albert, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cassie and the rest of our team, and we look forward to working with you again.
"I bought my first BMW last week. Great dealership..." I bought my first BMW last week. Great dealership committed to customer service. The sales (Jerry) and management team (Adam and Jared) were very friendly...and reasonable. I highly recommend this dealership.
Business response:
Thank you, Tony, for your business and for this review. We're happy to hear Jerry, Adam, and Jared were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"Purchased New 2020 BMW X6" Kelly Cavanaugh did a great job of bringing in a great deal for us and was always available when called. The dealership was professional, courteous and responsive.
Business response:
Thank you, Dallas, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
"Allways a pleasurable experience." Christian at BMW in Middleburg was very courteous, friendly, and efficient. They took the car in right on time and completed the air bag replacement in short order.
Business response:
Hi Denny, We appreciate your business and our team looks forward to serving you again soon!
"Very Proffesional" Since every transaction was over the phone Ken Delk was very helpful and took his time when I made changes. Living in Beavercreek Ohio the trip to the dealership was not to bad and was greeted by all, very friendly. Dan Walker had all the paperwork and the process went quickly.. Very impressed will the dealership and everyone's professional manner.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear Ken and Dan provided you with a positive experience here at BMW of Westlake.
"Quick, knowledgeable, thorough sales process. Great..." Quick, knowledgeable, thorough sales process. Great communication, highly recommend BMW of Westlake. BTW, they had me within 5 minutes of my test drive in my recently purchased 540...
Business response:
Paul, Thanks for sharing your thoughts about your experience with BMW of Westlake. We appreciate your business and hope to see you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.