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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Efficient, pleasant staff, " Pleased with sales personnel, Nez Feraj, Genius Ian Filo and all the other staff I worked with on picking up my new X2. Genius came to my home and synced the car to the Genie garage door opener when we could not manage it. Love the car and the dealer.
Business response:
Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
"I came all the way from CT. to purchase my car from them..." I came all the way from CT. to purchase my car from them . Travis the sales rep. was cool he answered all my questions and made my finance easy as possible. 👍🏾👍🏾👍🏾👍🏾👍🏾Up
Business response:
Thank you, it's great to hear that Travis were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!
"I was very happy with my buying experience. My sales..." I was very happy with my buying experience. My sales representative, Travis, was highly knowledgeable and easy to work with. I would highly recommend this dealership to anyone looking for a great selection of cars and great service.
Business response:
It's fantastic to hear that Travis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Westlake!
"I reviewed this earlier but Jerry Mancini was amazing,..." I reviewed this earlier but Jerry Mancini was amazing, the whole experience was top-notch I would recommend to all my friends and I have a new dealer in Ohio. Thanks again Jerry for all your help and your professionalism
Business response:
Thank you for your business and for this review. We're happy to hear Jerry and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
"Gotta give it to my salesman Greg Kasmer and the sales..." Gotta give it to my salesman Greg Kasmer and the sales support team who did a great job. I’m an out of state buyer and was able to do the whole process remotely. Vehicle was delivered via covered car carrier. Pretty seamless. I got a fair deal on the Used Porsche Cayenne GTS I bought. The vehicle was in excellent condition and perfect working order (just as advertised). I highly recommend.
Business response:
Thank you for sharing your experience with us! We're happy to hear that it went well working with Greg and hope you enjoy your new vehicle. We truly appreciate your feedback!
"Jerry was fantastic! He made purchasing the car from 2+..." Jerry was fantastic! He made purchasing the car from 2+ hours away (during a pandemic!) easy! I would highly suggest that anyone interested in purchasing a car from BMW of Westlake, contact him!
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerry and our team, and we look forward to working with you again.
"Working with Ken was Easy." Leased my X5 from BMW of Westlake back in 2017. Ken contacted me about my lease expiring and asked what I wanted to do. Since I liked the car and it was low mileage (And a diesel which is no longer available!) he presented me with two options: buying outright and buying it as a CPO. After further discussions, I decided to pay the additional to buy it as a CPO. Ken was very professional and working with him was easy. My experience with Ken and BMW of Westlake was very good.
Business response:
Bruce, Thanks for your feedback on your recent visit to BMW of Westlake. I'm glad to hear that Ken was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
"OUTSTANDING!!" I purchased an i8 sight unseen over the internet from BMW of Westlake, OH. Live in Florida, so this was a unique and very new experience. Jerry Mancini was my salesperson. ABSOLUTELY AMAZING!! From start to finish: knowledgeable, kept in touch (Email and text), and gave me the best price possible. Today Jerry hooked me up with Ian, the i8 Genie--in the past, I've had a Genie, in person at the dealership, guide me through the car I just purchased--Ian took me on a cell-phone guided tour for almost one hour (I ... read more
Business response:
Thanks, Doug, for sharing your thoughts about your experience with BMW of Westlake. We appreciate your business and hope to see you again soon!
"Ken and BMW" Our experience in searching for a new car ended when we walked into BMW of Westlake and met Ken Delk. He was highly professional, knowledgeable about the selections offered and offered excellent advice. Ken was one of the most courteous agents we have ever dealt with and willingly looked for a vehicle that met our wishes and desires. We bought a BMW within one day. Ian was so patient in explaining the vehicle operating system and walking us through everything we needed to know. He answered our questions and off... read more
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Den and Mike here at BMW of Westlake.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.