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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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grasbergerm's profile image
grasbergerm 
6 years ago

"Simple, frustration-free experience." John is very easy to work with. He made purchasing my BMW 2 Series as easy as having a conversation. I drove almost 8 hours to see the car and everything was exactly as it was described. 

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SHINDIKAS 
6 years ago

"Awesome service! " The team made me feel comfortable to raise any concerns I had about my vehicle. They sounded knowledgeable about the technical issues of my car and were very transparent about effort needed to fix it. There is something unique about the team where they make seemingly big deals look trivial. As a customer I naturally sounded alarmed about my concerns. The BMW guys never did. They calmly walked me back into practical solutions and took my stress away. Great team! 

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PARAMRP 
6 years ago

"Great facility, friendly staff, best service" BMW Middleburg heights is a great location with great staff. I got relatively quick appointment for service, with a loaner vehicle. Work was performed quickly and the car came out with an awesome look after thorough cleaning. I worked with the service manager, Cassie Thadeus, and received 5 star professional and pleasant service. I would definitely recommend this place for BMW service. The shop is open till 8.00 on Monday and Thursday, which is convenient for after work pick up. 

LEWISKTHY's profile image
LEWISKTHY 
6 years ago

"BMW of Westlake in Middleburg Heights" I had my car in for a routine service. Everything went great! I would definitely recommend bring your car here for service. From the text/email reminders for your up coming appointment thru the call and text to check and see how your service was performed was exceptional! Great customer service! 

JLUTH's profile image
JLUTH 
6 years ago

"No hassle " Very quick , in and out, had great rental for the day picked it up at the end of the day the paperwork was ready car washed and ready to go 

juddmintz's profile image
juddmintz 
6 years ago

"Amazing hassle free expweiance" Had an amazing experience buying my Audi A7. I had the pleasure of working with Travis Connor and Steve David. I was out of town during the process but Travis made it effortless and fast. No pressure sales ever...I will be back and definitely refer anyone I know. thanks again!! 

Mark A's profile image
Mark A 
6 years ago

"Excellent service Nez" Nez did a great job explaining the options on the car and explaining how everything worked on our test drive. He quickly answered questions and brought my offer forward and we made a quick deal. Thanks Nez! 

Jsher44094's profile image
Jsher44094 
6 years ago

"Smooth throughout the buying and delivery process" I worked with the GM, Adam Moon and John Redden in sales. They were both very easy to deal with throughout the process. More importantly they knew the product and answered all of my questions. More importantly, my new 2019 X5 40 is an absolute BEAST. One day with it and I am ecstatic about my buying decision. The BMW genius, Dirk took almost 3 hours in delivering and explaining the feature rich SAV. Thanks to you too Dirk. 

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cedarhank 
6 years ago

"I just can’t stop getting BMWs from this place!" Great service. Good scheduling. Great prices. Welcoming staff. Two locations. Expert service and parts help at both locations. Free car washes. What’s not to like? 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.