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24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The experience was excellent in every way due to Putrri. There's a requirement of 25 words for this review, but it is really just simple.
The dealership and my salesperson, Jimmy, were very easy to work with and friendly. Jimmy was on top of getting me all the information that I requested in a timely manner.
I just purchased my third car from BMW of Westlake and I worked with Howard Schneider for all three. There has never been any pressure, and Howard has been an excellent resource for info on the cars and financing. He also keeps in touch during each lease to make sure everything is going well and that I am completely satisfied. There are at least 3 BMW dealers closer to me, but BMW of Westlake and Howard make it worth the drive.
Business response:
Thanks for the awesome review about BMW of Westlake and Howard!
Howard was very accommodating when helping me select my new X3. Howard answered all questions in a professional and patient manner. I appreciate his efforts to ensure that I would be over the moon with my ultimate driving machine.
Business response:
Thanks for the amazing review about Howard and BMW of Westlake!
Let me start off by saying that over the years I've not enjoyed the car buying experience. I'd rather go to the dentist. But I can honestly say that this time around it was different, thanks to Putrri Padbatan. I've never owned a BMW. I was an Audi guy. But, I needed a change and with the help of Putrri, I chose a BMW X3. She was very helpful, informative and let me take my time in my decision as I narrowed things down to Lexus, Mercedes or BMW. With her help, I really think I got a great deal and have been very happy with m... read more
Business response:
Thanks for the very nice review about Putrri and BMW of Westlake!
This would my second purchase from BMW of Westlake and the 4th purchase for our family. This dealership is beautiful and always accommodating. Our sale representative, Ken Delk works hard to make sure we are well taken care of. He isn't your typical salesman and this isn't your typical dealership. Ken always goes above and beyond to help us into a new car when it's time and takes care of all the little details in between!
This is the second vehicle I have purchased from Howard Schneider at BMW of Westlake. Howard is a true professional. Sales and service support are outstanding. I highly recommend this dealership.
Business response:
Thanks for the positive review about Howard and BMW of Westlake!
John’s service was excellent in every respect and he exceeded my expectations. I was greeted in a very friendly, professional manner and John also took the time to explain certain features of my vehicle that I was unfamiliar with. I would gladly recommend Westlake BMW to anyone interested in purchasing a vehicle due to the satisfaction I’ve received from the service department at the dealership. Sandra L. Calori
Business response:
Thanks for the great review about John and our service department!
Working with BMW Westlake to lease a new X3 was great. Every person that we interacted with was personable and polite. John listened to what I was looking for and delivered exactly what I wanted. He was very knowledgeable about BMW different features when we took the X3 for a test drive. John was more than willing to work with me on my trade in value and made everything a very smooth and simple process. Nez went through a lot of the cars features step by step with us and even offered to come to our home to program our garage... read more
BMW has a 4.9 star rating with 4,082 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.