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24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The difference between buying a car and being sold a car is huge; I prefer to buy. I had the pleasure of discussing BMWs with Ms Alicia Taylor. I knew what I wanted in this vehicle, but I hadn't decided upon any particular manufacturer or model. At another dealer, a guy was convinced I needed an SUV; my wish list put me at the other end of the spectrum. But what I wanted was incidental to his agenda. Alicia and I talked about models, prices, colors, accessories, and everything else that has to do with purchasing a car. She i... read more
The process from when I first pulled into the dealership and met the salesman to the time we drove the car off the lot...was absolutely nothing less than exceptional.
Excellent staff, nice ambience and fair pricing. I would recommend this dealership my friends and family. We got the care we wanted and we had no major problems!
Jerry was absolutely fantastic and stress-free to deal with. There was no pressure and he just lets you make the decision for yourself after giving you the information that you need. I would highly recommend it. Nez was also very knowledgeable about the car and helping us with all of its features! Great service!
John and Justin were great helping me select the car I wanted and showing me how to enjoy all the great features! Excited to be a part of the BMW family!
Overall excellent experience in all aspects of the buying/leasing process. Nate Lieb and Mike Niedzwiecki were highly professional, knowledgeable and personable. Thanks to both.
All staff was very helpful ,went extra mile to help us and meet our needs and expectations. They did what everyone else said wasn't possible. we are from a different state,but i will definitely go there to get my next car.
Alicia and the rest of the team at BMW Westlake were easy to work with and very helpful. They listened to all of my needs and made sure I was satisfied!
Steve Mihalic is the best sales advisor I have ever dealt with. With some issues that I have had with my car, Steve went out of his way to drive my car for 2 days to see if the issue can be duplicated. He is so very caring goes out of his way to satisfy the customer. There are very few sales advisors who pays so close attention to details for his clients. My Kudos goes out to him for a job well done, and needs the dealership recognition for his outstanding customer service.
BMW has a 4.9 star rating with 4,082 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.