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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This is the 2nd time I have worked with this dealership. They are kind, efficient, and make the experience easy. My salesperson John Caruso and the entire team from finance to the customer education person made this a very smooth transition. I will continue to use them and recommend them to all my family and friends.
Was in need of a new (used) vehicle and sent out many inquiries within in minutes Q Shirazi responded to what I was looking for. Steve David the manager was great to work with and explained everything about the purchase and my options! The Good Guys is what I named them!
Ken was very helpful and made the process quick and painless! Superb follow up and just overall great customer service. Would highly recommend anyone to go to this dealership .
Every one,without exception, goes out of their way to make the customer happy. My sales person, Howard, is a wonderful guy. Very easy to be with and more,than helpful. The Genius is a most valuable asset and will do everything in his power to help,you acclimate to your new car. So, overall I am happy to be a customer at BMW of,Westlake.
Business response:
Thanks for the great review about Howard and BMW of Westlake!
Even though my BMW is a 2008 I am still treated like I just bought the car. They also clean my car inside and out when I bring it in for service even suggesting that I can bring it by anytime for a car wash even though I do not need service. When they have a test drive event there is no hard pressure to buy a new car but they offer plenty of insight to any changes or benefits of the new models.
Business response:
Thanks for the awesome review!
I have been dealing with Ganley/Westlake BMW for the past 10 years. At the outset my service guy was Jim Strunk. When he left Ganley some years ago it was a hit. Fortunately he has returned and continues providing the top line service advise I expect from a company like BMW. Jim is knowledgeable and a straight shooter. Great guy to talk with. Has always done me right. I recommend my BMW owning friends to Jim.
Business response:
Thanks for the great review about Jim. We're glad he's back too!
Always professional. Very welcoming. Deliver as promised. The Sales Department, the finance department, the receptionist, Service Department, I haven't had anything but positive experiences with all of them. Definitely recommend.
Business response:
Thanks for the amazing review!
The entire staff made every effort to make the purchase a good experience. I felt well informed both during the purchase and during the manufacture and shipping of the car.
Business response:
Thanks for the awesome review about BMW of Westlake and Ken and Bob.
As a previous owner of six BMW I was impressed with Putrri on my new lease, she was extremely efficient and will be glad to recommend her to friends or colleagues. Nick Paul Westlake Ohio
Business response:
Thanks for the fantastic review about Putrri!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.