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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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clint's profile image
clint 
10 years ago

I had a nice car buying experience at this Ganley (one of numerous) Dealership in Westlake. They located what I wanted, priced me fairly, quick and easy through finance....no shenanigans or BS. Car looked amazing when I picked it up and the dealership itself was stunning! Steve Mihalic, may salesman was great, got me what I needed in the timeframe I needed it, was knowledgeable and patient. He kept his word, which goes a long way with me and generally wanted me to find my dream BMW....that I could afford. I would recommend t... read more

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Markf216 
10 years ago

I had great service at this dealership. The purchase of my new car went quickly and smoothly. I would recommend this dealership to my family and friends. 

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JI 
10 years ago

I had visited multiple BMW dealerships around Columbus (where I live) as well as in the Cincinnati market with less than stellar experiences. After reaching out to BMW of Westlake I realized that their customer service is on another level when compared to the other dealerships I had visited. They could not have been more accommodating with helping me find the X5 that had everything I wanted within my price range. Putrri Padbatan always made herself available whenever I had any questions throughout the whole leasing process a... read more

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GG 
10 years ago

I drove from Pittsburgh to Cleveland for a BMW three series I had been searching for. Jerry Mancini gave me a very honest and informative description over the phone and had one item fixed before I made the two hour drive to look at the vehicle. Everything was as advertised and Jerry had the car clean and ready to test drive when I arrived. The purchase was painless and Jerry was an incredible help from start to finish. Thanks to all at BMW of Westlake for the professional and courteous assistance. 

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NewBMWowner 
10 years ago

I worked with Jerry Mancini to get an introduction to BMW and ultimately making a purchase. I appreciated the time Jerry spent with me discussing BMW and test driving various cars. Jerry exceeded all of my expectations and I enjoyed the experience purchasing my certified 535i. 

cuyahoga14's profile image
cuyahoga14 
10 years ago

My salesman John Caruso is very attentive and is always willing to assist you without being pushy. He is patient and understands the customer's behavior patterns. He keeps in contact to ensure your satisfaction is being met during your automobile ownership time. The Manager and the Finance Manager complements the interaction styles of the John( salesman) which seals the knot off the entire customer service experience. I will and have always shared John C name as a reference to my colleagues and family. This is my fourth BMW-... read more

CLE-Atty's profile image
CLE-Atty 
10 years ago

This is the second car that I've bought from Jerry Mancini at BMW of Westlake. First of all, the place is beautiful and inviting. Secondly, and most importantly, Jerry and the whole team are helpful, inviting and do not pressure you. Everyone knows the bad experiences that can happen when buying a car, but Jerry made me feel like he was working for me. And then he brought in Fred Palmer, and I had no idea what to expect. But it turned out Fred was just as nice and helpful as Jerry. What a great team!! The buying experience w... read more

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Pg1107 
10 years ago

This was our second time leasing vehicles from this dealership. Worked with Howard Schneider again and the process went smoothly. Being able to lease loaner/courtesy cars are a great program for people to drive bmw at an affordable price. John Cordell came out on Saturday to hook up our garage doors 

Alice's profile image
Alice 
10 years ago

This was by far the easiest and smoothest BMW purchase that I have ever had. Everyone was extremely knowledgable and helpful. I had a great experience. Thank you! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.