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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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sawyerwma's profile image
sawyerwma 
10 years ago

Purchased a car from BMW of Westlake South. It was an out of state transaction as i live in Massachusetts. I decided to buy the car based on it being a CPO, photos, and the salesman describing the car as quite beautiful. All the negotiating was done over the phone. I drove my trade to Ohio and arrived at Westlake and Westlake was prepared for the transaction. The finance paper work went smoothly with no overbearing attempts to sell additional warranties. The plates were transferred in the meantime. I was in my new car in sho... read more

Edgar766hi's profile image
Edgar766hi 
10 years ago

I purchased a new BMW 320i about a month ago and I worked with Ken Delk. Ken was really helpful. He made this such an excellent car buying experience. He answered all my questions and really spent the time to help me choose the right car for me. He is really knowledgeable about the car and all its features and he is really friendly and courteous. It was the best car buying experience. Thanks, Ken! 

Ivetteimmo's profile image
Ivetteimmo 
10 years ago

Always on point with service and very accommodating!! They go the extra mile to make things happen! Sales has always been flawless with John Caruso. 

craig58's profile image
craig58 
10 years ago

I purchased my first BMW for my wife yesterday and dealt with John Caruso. Although it was a busy Monday at BMW, John was able to find time in his hectic schedule to explain the BMW experience; test drive a car;and make a purchase all in a matter of a few hours. I drove off the lot with my wife's new car and all paperwork was handled with no issues. John did a great job explaining all the benefits of owning a BMW and their BMW Genius was fantastic. We've owned many luxury cars but this by far is a solid car and BMW of Westla... read more

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Jim R. 
10 years ago

I was looking at a CPO vehicle from Westlake South and had an identical CPO vehicle located at another dealership in Ohio. The pricing at Westlake South was much lower than the other dealership, after asking both dealers to present their lowest price on the car. After purchase, some minor upholstery issues were found after taking possession. This dealership has been excellent in working to resolve the issues at no charge. I suspect most dealers would indicate that the vehicle was sold 'as - is'. Westlake South has gone above... read more

AEG's profile image
AEG 
10 years ago

Purchased our second BMW from this dealer and Scott Wright in particular, everyone was great to work with and we will surely look to return in the future. 

driver6474's profile image
driver6474 
10 years ago

John Caruso was a very good salesman. He assured us that a defect on the car, found prior to taking ownership of the vehicle, would be taken care of in a timely fashion, without any cost to us. I was very grateful for not being subjected to a lengthy discussion taking care of the issue. He communicated well throughout the process. 

cmiglio123's profile image
cmiglio123 
10 years ago

I had the opportunity to work with Marc from BMW Westlake South on the purchase of my 335d. Purchasing a vehicle online was a first for me. Being from Connecticut and unable to look at the vehicle on person Marc sent me pictures of the car within 10 minutes of my initial phone call with a very reasonable price. Marc provided very prompt responses to phone calls and emails. My wife and I were picked up at the airport 2 days after initial contact by Marc in a very nice 535i. BMW of Westlake let us use a loaner vehicle for the ... read more

myM235i's profile image
myM235i 
10 years ago

BMW of Westlake is an exceptional dealer. From the introductory conversation through completion of our purchase, Scott, Bob, and Mike went out of their way to ensure our needs were met. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.