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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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Karen Newton 
10 years ago

We wanted to surprise our daughter with a new BMW for her birthday. WE had the best experience EVER at a car dealer. We are Lexus folks and LOVE that brand but after this, WE just might crossover! Not only did they give us a great deal but the sales person John Caruso was super helpful, friendly and knowledgeable. The other people there were great as well. Nothing but high marks for BMW of Westlake. 

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shaynear7 
10 years ago

I purchased a used vehicle from this dealership out of State, so sight unseen. But i had a great experience and was helped through the entire process by one of their salesmen Jerry Mancini. Jerry was extremely helpful in answering all my questions and making sure the buying experience was quick and smooth. He was very helpful in getting me the vehicle i wanted for the price I wanted to pay. The car was in great condition and was everything i was looking for. The only issue i had through the process was the car didn't arrive ... read more

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dinodino953 
10 years ago

I leased a new 535 X drive BMW for my wife. John Caruso was a true professional in every sense. The deal was straight forward, the choices were completely explained in detail, and the closing was effortless. I highly recommend John and the team of caring people at BMW of Westland. Larry 

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tribefan19 
10 years ago

New to BMW. I can't say enough about the level of service. John Caruso invested the better part of an afternoon reviewing inventory and options, and ultimately paired me with the model and upgrades that met my needs. I couldn't be happier with my purchase! John made what's typically a cumbersome, stressful experience into - dare I say - an enjoyable one. At delivery, Nate then spent several hours reviewing features and functions. And, Mike completed the Financing quickly and painlessly. Just stellar. Truly a best-in-class or... read more

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Mark713 
10 years ago

John Caruso was our client adviser he is very professional, knowledgeable of the BMW line. John and Frank Steffen took such great care of us even stayed late on holiday weekend, made the whole process stress free. They were both very professional and accommodating. Mike Niedzwiecki in finance was very professional also very thorough and low stress in the paperwork and finance department. And finally, Dan Timmers he's awesome he is very knowledgeable and helpful. I plan on coming back for a the Encore Delivery to learn more a... read more

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JG535I 
10 years ago

I recently bought a car at BMW of Westlake. Very clean and beautiful show room. John Caruso was my salesman. John was very professional,polite knowledgeable and went the extra mile to make this transaction as smooth as possible. Mike Niedzwiecki in finance was very professional.I will definetly recommend my friends to BMW Westlake. 

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ritab 
10 years ago

I recently leased a new BMW XI. Howard Schneider was my client advisor and he was fabulous to work with. He was most informative and thorough in answering all my questions during the transaction. I felt that his professionalism was paramount as was his knowledge about the vehicle. I can't speak highly enough regarding my experience at BMW of Westlake. 

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HappyM3Owner 
10 years ago

Marc was just fantastic to work with. I'm currently located in North Carolina, and had to handle the entire negotiation and purchase over the phone. Marc was prompt, professional, honest, and did a great job of representing the condition of the car, as well as being willing to negotiate what I felt was an exceptionally fair price. At every step of the way, I felt good about the transaction. The car was delivered in great condition, and was just as A+ as Marc had described. I've had the car for a few months now and my BMW own... read more

Chew1 more's profile image
Chew1 more 
10 years ago

My experience in buying my new BMW was incredibly non-stressful. Howard Schneider was very helpful and informative but always allowing me to make decisions regarding my selection myself. It was very helpful that he took the needed time to familiarize me with the different technical features that my car offers. I am also relieved to have another appointment soon, at the dealership's recommendation and encouragement to review these features now that I have had the car for a few weeks, in order to maximize my use of all that my... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.