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24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The most professional and warm engagement I have ever experienced in the purchase of an automoble.Dirk was sensitive to my timeframe and schedule and friendly and attentive in focusing on my needs and expectations.A true pleasure to do business with him and his brother Frank.
Sean excelled in locating a car that I love, with all of the options that I preferred and at a great price. He was extremely professional and friendly to work with and it is clear he is passionate about his job and strives to provide the highest quality of service. I would feel very comfortable recommending Sean and Ganley to anyone interested in a BMW.
The dealer was very friendly and the experience was very smooth. Ken was in constant contact with me through the whole order process. And they worked to make the paperwork signing very efficient. I plan on dealing with them again on my next purchase
The gentlemen we worked with appreciated the "time crunch" we had, were very courteous, and very responsive via phone and email prior to going to the dealership. This is what we expect for service at a BMW dealership. Thank you!
I visited BMW Ganley and dealt directly with Ken Delk. I purchased a car from him a couple years ago and I felt the need to only deal with him again. My last experience was exceptional and those are people you rarely get, so he left a lasting impression on me. I was able to purchase another car from him and I am very happy with it. Ken, you have a life long customer! Thank you for everything.....Jose Laboy.
Extremely professional, and highly informative, all of the sales and service team that I had the pleasure of working with went above and beyond in the customer service area. They gave great suggestions, rewarded loyalty, and were extremely efficient. I would recommend this dealership to anyone I know.
My experience with Ganley BMW was efficent. My salesamn John Carusoe was extremely delightful. The customer service I experience is worth sharing with colleagues and family. I have been a returning customer with John Carusoe for the last 7 years along with my sister. The General Manager is very in touch with the operations and the customers. He is present during the transactions which proves the interaction of customer service is a primary value of their mission. John Caruscoe displays both trust and integrity which is neede... read more
Very friendly staff to deal with leasing a new BMW. One of the easiest dealerships I have dealt with. Very informative about the whole process and felt very comfortable. Would definitely deal with Ganley BMW again in the future.
Dirk did a great job working with me through e-mail correspondence before I had a chance to visit the store. Once I arrived he streamlined the buying process very nicely. Excellent dealership.
BMW has a 4.9 star rating with 4,082 reviews.
BMW is closed now. It will open at 9:00 a.m.