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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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Mseeley 
12 years ago

Dirk provided exceptional customer service to my husband and I. He was very professional and really wanted to make sure we fully understood all the features our new car had to offer. He even demonstrated the driving capabilities of the car. This was very cool because I would have never been brave enough or felt comfortable testing the car out like this if I was test driving it myself. It was great to have this thorough demo before actually purchasing the car. No other car salesperson I have worked with has ever provided this... read more

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HARVS 
12 years ago

Dirk did an excellent job of giving the full details of the vehicle including comparing and contrasting with the competition without bashing the competition, but rather, highlighting the value differentiators of the BMW. He gave probably the best test drive and explanation of the vehicle at delivery for any car that I have purchased. Dirk was very responsive and did an outstanding job of managing the entire process. Would recommend him and Ganley to all my friends. 

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bgarba 
13 years ago

Tom and Fred were very accommodating and gave a fair true market price. I would definitely reccommend this dealership to anyone looking for a CPO BMW. 

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SZappola 
13 years ago

The total experience was fantastic, starting with the test drive to signing the papers and picking up the car. Everyone was very friendly and professional. I will definitely come back to purchase another car from this dealership! 

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Geauga51 
13 years ago

The staff at Ganley BMW go out of their way to understand your needs and try to fit them into a good deal. Frank Steffen and John Caruso were there to answer every question, look at every alternative and never made me feel pressured in any way. Their service continued after the sale was completed. Would unquestionably recommend this dealership to anyone. 

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aspenone 
13 years ago

This is my third BMW the car speaks for itself but the staff at Ganley BMW is the best. i originally had gone to 2 other BMW dealerships before i purchased my 1st car and as soon as i walked into Ganley i knew this was the place i wanted to purchase my car everyone goes out of their way to be kind and considerate. Ken Delk has been my salesperson for my 3 cars and he is very knowledgeable and makes the whole experience a simple task. i met Robert Strecker for the first time and he also went out of his way to make my deal sim... read more

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dgaugh 
13 years ago

This is the third BMW I have leased/purchasded from John Caruso. The details he provides in both the pre-sale explaination of options, which effectively helped me decide my best purchase option, and the post closing car instructions were all excellent. I drove away completely satisfied (again). 

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tbediako 
13 years ago

The Ganley BMW Team was exceptional;. Our Client Advisor, John Caruso styaed the course, understood how important it was to us to make the best decision we could, and came through in the end with a great new vehicle at a price that was right for us. This is our second BMW purchase in 16 months. We will be back! 

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Lu83 
13 years ago

We had a blast throughout the whole prosess of buying a car. The personell is very freindly, personable and knowledgable. I have got exactly what I wanted and am liking it more and more. Great team! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.