This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Tom and Dan were great to work with. I really appreciate..." Tom and Dan were great to work with. I really appreciate all their hard work. They never made me feel like I was just a sale. I definitely would recommend them if your looking for a car
Business response:
Thanks for the fantastic review about Dan, Tom and BMW of Middleburg Heights!
"Jerry and the team were very helpful in the purchase of..." Jerry and the team were very helpful in the purchase of my new BMW. No hassles when it came to financing. Thorough explanation of how all the functions worked on the vehicle. They even switched my tags and insurance for me.
Business response:
Thanks for the awesome review about Jerry, the team and BMW of Westlake!
"Long delay in getting spare partsGreat service by NateI..." Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals
Business response:
Thanks for letting us know about your positive experiences!
"Kelly Cavanagh willingly listened to our questions and..." Kelly Cavanagh willingly listened to our questions and did a wonderful job of completely answering our questions and helping us purchase a vehicle. With Kelly’s help we happily purchased a 2021 BMW X3 and an extended service warranty. Ian Filo helped us fully utilize Apple Car Play. That was a “big win” for us because of the simplicity, convenience and ease of use which we derive from the Apple Car Play Solution. Thanks Kelly and Ian! We appreciate your help!!
Business response:
Thanks for the fantastic review about Kelly, Ian and BMW of Westlake!
"Awesome customer service, workmanship and attention to..." Awesome customer service, workmanship and attention to detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which I greatly appreciated her talking to manager about it for me. Overall 5 stars all the way around. Great service team!!
Business response:
Thanks for letting us know about positive experience with Brittaney and BMW of Westlake!
"Great service - never fails in their promise! Love coming..." Great service - never fails in their promise! Love coming back here for my vehicle's needs though it's on other side of town for me. Thank you!
Business response:
Thanks for letting us know about your positive experience!
"Knew we were there for a battery recall. Took care of the..." Knew we were there for a battery recall. Took care of the situation in one hour. Prompt reliable service. Appointment was easy and at my convenience.
Business response:
Thanks for the awesome review about Brittaney and BMW of Westlake!
"Service was wonderful and with a smile. My service was..." Service was wonderful and with a smile. My service was maintenance and then there was an issue identified which required a ride with the technician.
Business response:
Thank you for the great review!
"First time BMW owner. I was naturally concerned about the..." First time BMW owner. I was naturally concerned about the costs of service for the one owner car that I purchased elsewhere. Jim in the service department made the concerns about costs dissipate, and it was easy. No upselling and no nonsense. Thank you Jim!
Business response:
Thanks for the amazing review about Jim and BMW of Westlake!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.