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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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mailhall's profile image
mailhall 
4 years ago

"I recently bought a 2019 Audi RS 5 from John Redden and..." I recently bought a 2019 Audi RS 5 from John Redden and he couldn't have made the transaction any easier. I was very impressed with John, having been in the car business for five years. This type of transaction is what we always strived for. 

Business response:

Thanks for great review about john and BMW of Westlake! 

Kevin's profile image
Kevin 
4 years ago

"I was very satisfied with the service performed and..." I was very satisfied with the service performed and impressed by the clean waiting area but wish that there were more reading materials to pass the time. 

Business response:

Hello, thanks for letting us know about your great experience. Since the pandemic started we haven't really had many magazines out but we will for sure address this issue moving forward. Thanks! 

Gretchen's profile image
Gretchen 
4 years ago

"Worked with Jim and he was very accommodating and..." Worked with Jim and he was very accommodating and communication was excellent. Loaner was provided and very much appreciated! Nate was great at pickup too! 

Business response:

Thanks for the fantastic review about the service team at BMW of Westlake! 

RAMRAM439's profile image
RAMRAM439 
4 years ago

"Very friendly and fast service , location convenient and..." Very friendly and fast service , location convenient and very clean , all sitting service writers very friendly and smiling at 8 AM , must like there positions 

Business response:

Thanks for taking the time to let us know about your positive experience! 

TIM@TMSLAW.NET's profile image
TIM@TMSLAW.NET 
4 years ago

"They always get us in fast for service, get the job done..." They always get us in fast for service, get the job done fast and are courteous and helpful. Even small issues are taken care of quickly. 

Business response:

Thanks for the great review! 

John M.'s profile image
John M. 
4 years ago

"This was the quickest and easiest it has ever been to..." This was the quickest and easiest it has ever been to purchase a vehicle! BMW of Westlake is professional and the best at what they do! 

Business response:

Thank you for this amazing review! 

gelucare's profile image
gelucare 
4 years ago

"Great service from all involved. Fuel pump warranty much..." Great service from all involved. Fuel pump warranty much appreciated. Nate in service is a real asset..he went far and above the norm. All in all a great experience.the 

Business response:

Thank you for the awesome review about Nate and BMW of Westlake! 

cfsca3's profile image
cfsca3 
4 years ago

"Excellent customer service, very knowledgeable about..." Excellent customer service, very knowledgeable about their product. Seem attentive to my wants. Finance paperwork was seamless. Finance director knew everything that needed to be explained to myself. 

Business response:

Thanks for the amazing review about the team at BMW of Westlake! 

MATT@WEBERCIVIL.COM's profile image
MATT@WEBERCIVIL.COM 
4 years ago

"Fantastic service. I thought I was royalty. They love the..." Fantastic service. I thought I was royalty. They love the brand and respect the client. Only place for service. Thank you all for your service 

Business response:

Thank you for this awesome review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.