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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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SONHUDBOB's profile image
SONHUDBOB 
4 years ago

"The dealership was very efficient clean and friendly. I..." The dealership was very efficient clean and friendly. I don’t like this part making me add All of these words and again and again and again 

Business response:

Thanks for the positive review! 

Jnachar's profile image
Jnachar 
4 years ago

"Brittaney was an absolute pleasure to deal with , she was..." Brittaney was an absolute pleasure to deal with , she was a great help during the process of service Updated me throughout on parts delay and eta 

Business response:

Thanks for the great review about Brittaney and BMW of Westlake! 

juliepruneskidds's profile image
juliepruneskidds 
4 years ago

"Ken and the team at BMW Westlake took great care of us...." Ken and the team at BMW Westlake took great care of us. We were able to come in based on our schedule and the whole family felt welcome at the dealership. Great customer service and patience with us! 

Business response:

Thank you for letting us know about your amazing experience with Ken and BMW of Westlake! 

MSANDHU0's profile image
MSANDHU0 
4 years ago

"Great service at BMW. Very quick turn around time. John..." Great service at BMW. Very quick turn around time. John and Brittaney were very nice and friendly. They messaged me every step of the way. Thanks. 

Business response:

Thanks for the fantastic review! 

SKN's profile image
SKN 
4 years ago

"I love Ken and Bob at BMW of Westlake! Always so helpful..." I love Ken and Bob at BMW of Westlake! Always so helpful and friendly, and with national inventory so low, I appreciate the time and care they gave me to find the car I love! Mike was awesome as always in helping us through the paperwork efficiently! 

Business response:

Thanks for letting us know about your positive experience with the team at BMW of Westlake! 

mikebetts22's profile image
mikebetts22 
4 years ago

"Jerry Mancini has been an effective, responsive, and..." Jerry Mancini has been an effective, responsive, and helpful sales representative for BMW of Westlake. The process of completing the sale of the BMW 430i to me was well-managed by Jerry. 

Business response:

Thanks for the fantastic review about Jerry and BMW of Westlake! 

ERic's profile image
ERic 
4 years ago

"Always friendly and ready to provide good service. They..." Always friendly and ready to provide good service. They are quick to provide a good solution to any issues and my cars are ready on time 

Business response:

Thanks for the amazing review about the team! 

IIESHAHAMMOND's profile image
IIESHAHAMMOND 
4 years ago

"Great Customer Service! Clean lobby and bathroom. Also..." Great Customer Service! Clean lobby and bathroom. Also very friendly and attentive staff, wait time accurate. I would definitely recommend this dealership for any vehicle needs. 

Business response:

Thank you for taking the time to let us know about your positive experience at BMW of Westlake! 

Salvar88's profile image
Salvar88 
4 years ago

"Service my car here for past 3 years now... thank you..." Service my car here for past 3 years now... thank you Brittney, she always provides the best customer service, deserves the best employee of the year 5⭐ 

Business response:

Thanks for the awesome review about Brittaney and we appreciate your loyalty! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.