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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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cindyrecruits's profile image
cindyrecruits 
4 years ago

"It couldn’t have been an easier experience. From finding..." It couldn’t have been an easier experience. From finding the car I want online to paperwork. Seamless. Kelly is a wonderful and knowledgeable in sales. Thanks BMW of Westlake! 

Business response:

Thanks for the positive review! 

KUNOSBELL's profile image
KUNOSBELL 
4 years ago

"Jim in service is an asset to your dealership. The rest..." Jim in service is an asset to your dealership. The rest of this comment is just to get to 25 words which I think is just silly. 

Business response:

Thanks for the awesome review about Jim! We agree with the 25 word minimum as well… 

jhansing's profile image
jhansing 
4 years ago

"After owning a few cars from a few different dealerships,..." After owning a few cars from a few different dealerships, I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the friendly helpfulness of the staff, everything has been excellent. I look forward to continuing my business with them. 

Business response:

We appreciate you taking the time to let us know about your positive experience! 

aoscss's profile image
aoscss 
4 years ago

"I take my X3 to this dealership for all service, and..." I take my X3 to this dealership for all service, and their work is uniformly excellent. Service personnel is knowledgeable and friendly 

Business response:

Thanks for the great review about Brittaney and BMW of Westlake! 

Cliff's profile image
Cliff 
4 years ago

"Great service every visit! Brittany and Jim were very..." Great service every visit! Brittany and Jim were very courteous and followed up on the work that was requested. Loaner car is always a big plus 

Business response:

Thanks for the awesome review about Brittaney, Jim and BMW of Westlake! 

HIZLAN's profile image
HIZLAN 
4 years ago

"Good interaction with service advisors. Nice, clean and..." Good interaction with service advisors. Nice, clean and open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. 

Business response:

Thanks for the great review! 

jamesvinesjr's profile image
jamesvinesjr 
4 years ago

"Nate was great made sure I was taken care of and I was in..." Nate was great made sure I was taken care of and I was in and out with a wash thanks for the great feeling best experience 

Business response:

Thanks for the great review about Nate and BMW of Westlake! 

Ssundercat's profile image
Ssundercat 
4 years ago

"Everyone who works here is so courteous and does a great..." Everyone who works here is so courteous and does a great job. Usually getting your car worked on is a pain but they make it tolerable. My car feels brand new when I pick it up. 

Business response:

Thank you for taking the time to let us know about your positive experience with BMW of Westlake! 

Lynn A's profile image
Lynn A 
4 years ago

"Top notch professional employees. They are all very..." Top notch professional employees. They are all very honest and I never feel like I’m being oversold. I’ve have purchased several X3’s from Jerry Mancini and will continue to do so. Annie in customer service is always very friendly. Jim was very good at explaining paperwork. Will always recommend them. 

Business response:

Thanks for the awesome review about the team at BMW of Westlake! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.