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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Working with Steve and Chapman BMW was a breeze. I pretty..." Working with Steve and Chapman BMW was a breeze. I pretty much knew what I wanted and Steve was super accommodating. He went around and took some pictures of my options and texted them all too me. He was able to let me know the price differences and ultimately helped me pick out the best option for me. All over the phone! He let me know that they should be ready for me in a couple hours and that he would send the car over to detail. I showed up right around the a... read more
Business response:
Thank you for taking the time to write a review! We're glad to hear you had a positive experience. It is always our mission to provide the best possible service to all of our customers and to meet all of their vehicle requirements. - Your Friends at Chapman BMW on Camelback
"Chapman BMW (Robert Mills and Doug Attig) showed great..." Chapman BMW (Robert Mills and Doug Attig) showed great commitment to me as a customer, beyond the point of sale, in using its best endeavors to support me when I had an unexpected problem with the vehicle that was reasonably beyond their control.
Business response:
Thanks for leaving a review, and mentioning Robert and Doug. You're right, Robert and Doug are always going above and beyond. We'll be sure to share your praises with them. - Your Friends at Chapman BMW on Camelback
"I have been lucky buying cars online in the past. I..." I have been lucky buying cars online in the past. I cannot express in enough words how awesome Jaylen Pacheco was during the negotiation process, thru the delivery process and after delivery. He was always easy to reach by email or phone and helpful every step of the way. Jaylen treated me like I was the only client he had over the two week period. He worked like I was right next to him every day going over details and features on the car. He even took the time to shoo... read more
Business response:
Thank you very much for taking the time to write such a great review for us. We are delighted that you enjoyed our services; our loyal team will be ecstatic to hear your glowing remarks. We hope to provide you with a similar experience on your next visit. - Your Friends at Chapman BMW on Camelback
"Outstanding service from the service staff at Chapman BMW..." Outstanding service from the service staff at Chapman BMW on Camelback. Special thank you to Mitch Timothy my service advisor who always make me feel welcomed. Thank you so much
Business response:
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman BMW on Camelback
"I recently purchased a BMW from Steve Murphy and he was..." I recently purchased a BMW from Steve Murphy and he was one of the easiest sales agents I've ever dealt with. Very professional and to the point. He had knowledge of the product he was selling which isn't as common as some may think. He was all together a good guy and I'm glad I chose to go to him over other dealerships that are significantly closer.
Business response:
Thank you very much for taking the time to write such a great review for us. We are delighted that you enjoyed our services; our loyal team will be ecstatic to hear your glowing remarks. We hope to provide you with a similar experience on your next visit. - Your Friends at Chapman BMW on Camelback
"Steve spoke to me two other times before I actually came..." Steve spoke to me two other times before I actually came down to see the car. He was very professional. I have a BMW dealership one mile from my house. I chose to drive 18 miles away just so I could work directly with Steve at Chapman.
Business response:
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman BMW on Camelback
"I brought my X5 into Chapman for a safety check prior to..." I brought my X5 into Chapman for a safety check prior to a long road trip. Chapman diagnosed some issues that could have been a problem during my trip. Aaron Baez, my service advisor, took care of everything so my trip was not delayed. Very pleased with Chapman!
Business response:
Thank you for your review and feedback. Your input and feedback are invaluable tools in assisting us in maintaining the high standards that we work diligently to uphold every day. - Your Friends at Chapman BMW on Camelback
"I have taken my vehicle to other BMW Dealerships and..." I have taken my vehicle to other BMW Dealerships and never really felt good about the recommendations or the customer service. I took it into Chapman BMW on Camelback Phoenix and was very pleased with my Technican: Gustabo Uribe and my Service Advisor: Chris Crawford. As a woman taking a vehicle into a dealership for service is scary enough. But with honest great guys like Gustabo and Chris, it takes away a woman's fear of taking her vehicle in for service. I really a... read more
Business response:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman BMW on Camelback
"This is my 5th BMW purchase and Steve Murphy is true to..." This is my 5th BMW purchase and Steve Murphy is true to the BMW brand —professional, patient, kind, but more importantly, he looks out for the best interest of his client. Just as he has done before, Steve looked for the best car deal available for me, and made sure it was exactly what I wanted. Steve is excellent at communication, keeping the customer appraised of every step, and makes sure that all is covered. It’s truly like having a family member helping you to... read more
Business response:
Wow! Thank you for your testimony! We are happy to hear that we have provided wonderful experiences for you. We look forward to seeing you again! - Your Friends at Chapman BMW on Camelback
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.