This profile has been claimed by the business owner or representative.
6200 Lemmon Ave, Dallas, TX, 75209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Car Repairs at BMW Dallas I worked with Tyler Anderson for my car repairs. I had an accident and had my car taken to BMW of Dallas, it was my first time at that location and Tyler completely took me under his care, worked with my Insurance on getting everything covered and repaired correctly. I appreciate his patience and kindness while getting my repairs done, he provided excellent service.
Business response:
Hello Yasmeen, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Dallas! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
BMW of Dallas Overall, I had a great experience purchasing my black M440ix at BMW of Dallas. Joe's professionalism, patience, and desire to find the right car for me without being pushy or overly aggressive made the buying experience stress free and guilt free. He was knowledgeable, eager to help, and was complimented with a helpful staff. Once the sale was made, Piotr assisted me with the financing and warranty process. Piotr was a consummate professional who provided honest and knowledgeable answers to my questions. He wen... read more
Business response:
Hello Jeffrey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! We appreciate your recommendation of BMW of Dallas.
Car buying Buying experience was not that great , there was a dinct disconnect between what was sold to what was published on the paper . The push was to sell the car with out even drving or seeing the car.
Repair They went over and beyond and the cost was significantly less than they had quoted
Overcharged I took my 2016 BMW X5 for a oil change service it was my first time ever at this dealership I was going to buy the three-year service but the service writer informed me that I cannot do it unless my vehicle was 10,000 miles between oil change services. It?s a little misleading on their website so I went ahead and purchased the value service which the service writer charged me $150 for but on the website, the normal cost for this service was $99. It was a huge hassle these people should know what their basic oil c... read more
Business response:
Hi Nedric, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Review My service advisor was great! He was friendly, knowledgeable and kept me informed.
Business response:
Hi Mary , Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Best service! I had a flat tire and BMW of Dallas was amazing. Super fast, excellent service, awesome dealership overall
Business response:
Hi Wendy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Absolutely Great Experience I've been buying cars for 55 years and my recent purchase from BMW of Dallas was the best I have ever experienced. I was immeasurably impressed with every aspect of my purchase event. The only negative was their inability/unwillingness to draft on my financial institution. That created an extra hoop to jump through, but still an excellent overall experience. And we love the vehicle too!
Business response:
Hi Edward, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (972) 763-5528 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
BMW Service Great customer service; the timing was good, our representative was courteous, friendly and professional.
Business response:
Hi Bobby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
BMW has a 4.4 star rating with 8,815 reviews.
BMW is open now. It will close at 8:00 p.m.