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BMW

4.4

About this business

Location details

6200 Lemmon Ave, Dallas, TX, 75209, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.48,815 reviews
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Cleo Forward's profile image
Cleo Forward 
3 years ago

Customer service not at all I took my BMW X one to BMW Mimi of Dallas I have yet to receive I call about the repair. 

Business response:

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help. 

Mauricio Suarez's profile image
Mauricio Suarez 
3 years ago

BMW X5 Outstanding service, very professional sales people, tech service person was very helpful and friendly to explain the features of my new vehicle 

Business response:

Hi Mauricio, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review! 

allan naarden's profile image
allan naarden 
3 years ago

anaarden98@gmail.com I thought I was getting a complimentary winter evaluation and wound up replacing a 2017 BMW battery with a brand new BMW battery. What really took me back was that the mechanic who worked on my car sent me a video of the evaluation process, results, and recommendation to replace the battery. The use of a visual was a first for me and I appreciated the effort, especially since an Arctic front swept through our area and my car actually started when needed. 

Business response:

Hi Allan, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Jhansi Chattamoni's profile image
Jhansi Chattamoni 
3 years ago

Good excellent It was Quick and easy.. very helpful for everything 

Business response:

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. 

Marvin's profile image
Marvin 
3 years ago

Joe Burk is a fraud Joe Burk is a scammer & fraud he tells you that you need repairs when you do not! This guy has no dignity & he lies with ease. 

Business response:

Hi Marvin, we appreciate you taking the time to respond. The staff at BMW of Dallas take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5528 to discuss what we can do to help. 

Andrea Bloukos's profile image
Andrea Bloukos 
3 years ago

Amazing Shop Love this repair shop, I have used them several times for repairs on my BMW X5 due to accidents. Every time I get the car back, it's like new. I have not had one issue post any of the repairs they have done, and some were definitely more extensive then others. While I hope I don't have another incident anytime soon, glad to know I have partners like AutoNation who will take care of me professionally, seamlessly, and with great quality and care. 

Business response:

Hi Andrea, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring! 

John Kiser's profile image
John Kiser 
3 years ago

Love the Thoroughness and the Honesty! Scheduled serviced convinced of two issues (sunroof switch and suspension noise) and left wincing in pain about what they would cost to fix. They said the sunroof was corrected with a software tweak, and they couldn't find a problem with the suspension. I asked them to try again. Still couldn't find it. So I went down and drove with the service manager... and I couldn't replicate the noise. He said they may have tightened something that cause it to go away but didn't know for sure. Car ... read more

Business response:

H, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review! 

Randall Hawks's profile image
Randall Hawks 
3 years ago

Great Service Repairs and service were top notch!! Timely service. Loaner car. Limited waiting. 

Business response:

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Gabriel Mcdaniel's profile image
Gabriel Mcdaniel 
3 years ago

Excellent Serivice Excellent maintenance service- very thorough and detailed. Customer service is top notch. 

Business response:

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 8,815 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.