This profile has been claimed by the business owner or representative.
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great Experience" I coordinated a vehicle sale and delivery with Joanna McCarthy, the Sales Manager at BMW of Silver Springs. What a pleasant experience. Very good communication, Friendly and professional experience. Thank-you Joanna and BMW of Silver Spring.
"Definitely Recommend Tae Yeon & Mike Bolgar!" Awesome experience, Tae is an excellent sales rep as this is the 2nd car I have purchased from him. Definitely recommend and will be back to see him again.
Business response:
Kai, thank you so much for your feedback! Tae and Mike will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Silver Spring as your first choice for service!
"Patient and pleasant Sales " My Salesman (Mr. Schubert), his manager. the finance specialist and the BMW genius (Sheriff) were so helpful. It was a pleasure doing business with them.
Business response:
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!
"One of a Kind!" I’ve been car shopping for an entire year, from foreign luxury brands to your standard American car. I have never met a better sales associate than Alejandro at BMW of Silver Spring! He is honest, patient and a true gentleman. It’s rather difficult finding associates that respect the knowledge and confidence of a young woman buying a car. Never in my life have I been offered such outstanding hospitality. Alejandro is extremely personable and you will not regret working with him. No tricks, no gimmicks! His t... read more
Business response:
Hello there, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations. Please don't hesitate to reach out if there's anything we can do for you. Take care.
"Quick response to questions" Eric did a great job keeping me informed and answering my questions. Very personable (we just talked over email, but you could see it) and polite. Prices were right in line with other dealerships, the only reason I didn't choose Silver Spring was that you are quite a bit out of the way. But I did buy a BMW, so I am part of the family. Thanks.
Business response:
Lyndon, thank you for your kind words and this wonderful review. Please don't hesitate to reach out if there's anything we can do for you. Take care.
"Well Beyond My Expectations!" Searching for over 6 months, looking for the perfect vehicle, I finally found it here at BMW of Silver Springs. Everything was perfect! The price, mileage, car fax and to top it all off, the customer service! Although I live approximately 7 hours away, each encounter made me feel as though I was right there in the office. The delivery service recommended was also excellent. Overall, I am one satisfied customer and would definitely recommend this dealership to others. Thanks for everything!
Business response:
Hello, we're glad we could assist you in finding the right vehicle! We appreciate your positive comments, and we're always more than happy to help if anything comes up. Take care!
"Exceptional" I found a vehicle online and scheduled an appointment for a test drive. The assigned sales person, Andy Alexis, Sr was great! He was very helpful and knowledgeable on the vehicle I purchased. He ensured I walked out of the dealership with a vehicle that day. The other staff were very pleasant and helpful as well. I would recommend this dealership to anyone looking to purchase a vehicle!
"Outstanding Service and an awesome new car!" Desirea Jackson was a great sales person; I couldn't have received better service. She was very professional and efficient. Her personality was outstanding and I was assured that she offered the best deal I could get. I love my new BMW and thank her for so much help.
Business response:
Hello, thank you for your kind words and congratulations on your new BMW! We're glad you had a great experience with Desirea. Please don't hesitate to reach out to us if there's anything more we can do!
"Great Service!" Great customer service. Ron Askew worked with us to ensure we would walk out with the vehicle of our choice. Highly recommend. Julia Plummer was also a very nice person to work with. Broke down everything and made us feel comfortable.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.