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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"AMAZING CUSTOMER SERVICE !! " BMW of silver spring is a wonderful place, I would definitely recommend everyone. I compared prices against other dealers and you cant beat BMW of silver spring ⭐⭐⭐⭐⭐
"Great place to buy your first car!" Everyone was very welcoming and friendly, from the time I came in and left. Thank you BMW. I would like to give a special thank you to Ron Askew and my new service advisor Brandi Roger's. What a great team! Thank you, I will send all my family and friends to BMW of silver Spring
Business response:
Boyd, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
"Purchase of 2020 330I BMW" Great customer service and professional class A service all around. I used the internet to purchase my new BMW and Max treated me like family from day one. I explained to him what I was looking for and he located the perfect car for me. I been buying cars for over40 years and never experience this high level of customer service. I love my BMW and I will continue to use Max and Silver Spring BMW. In addition would like to add a thank you to Julia your finance specialist, again class A service and w... read more
Business response:
Hi Tony, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care! Your satisfaction means a lot to us, and we truly appreciate you choosing BMW of Silver Spring for all of your automotive needs. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Purchase experience " We were helped by an excellent and knowledgeable agent who made the purchase process fast and efficient. Andy Alexis is a great enthusiastic person who will explain in detail about your options and make sure you are happy with your purchase.
Business response:
Katterine, thank you for your positive review. We're glad to hear that you found Andy here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.
" Customer Service" This review is for Kristina Williams. Every time I bring my car in I learn something more about BMWs and cars in general. Kristina is very knowledgeable about BMWs and is more than willing to share her knowledge and information, as well as provide helpful tips on maintaining my vehicle.
Business response:
Thank you for your feedback. We're thrilled you found Kristina knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Silver Spring as your first choice for service!
"BIMMERLOVER4EVER" I'm a huge BMW Lover and I had a fully loaded 550i xDrive that was getting up in miles. I decided it was time to go get another BMW. I immediately called my Service Director, Ms. Brandi Rodgers and asked her who'd she recommend in the Sales Department? Her response was quick, Karen Herbert. I laughed, I thanked her for the referral, said my salutation to her and we hung up. Days went by and then I remember that I was supposed to call the Dealership and see if I can speak to Ms. Karen for an appointment. I ... read more
Business response:
Congratulations on your new vehicle, #bimmerlover4life! Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team will be very happy to hear about your kind words and high star rating! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Excellent used BMW & Reasonable Price" Clean car, reasonable price (below market price), fast sale process and no pressure, and Excellent customer service!!! Andy Alexis an excellent salesperson and customer service. He showed me every little details about the car even after the sale was finalized, which I had never experienced with any of previous purchases (new and used). Keep up the good job! I would like to suggest to Andy's manager, please don't t let him go and give him a month paid vacation in Hawaii, a new car, and ... read more
Business response:
Hi Bebee'S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We are happy to pass along your comments to Andy Alexis here at BMW of Silver Spring! We will definitely award him for providing such an excellent service! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Excellent Service from Scott Sohn of BMW Silver Spring" Scott was easy to work with and made the car buying process quick and hassle free. Scott is extremely knowledgeable in all of BMW’s offerings, especially the X3.
"An Outstanding Client Advisor: Ms. Karen Spencer" I'm a huge BMW Lover and I had a fully loaded 550i xDrive that was getting up in miles. I decided it was time to go get another BMW. I immediately called my Service Director, Ms. Brandi Rodgers and asked her who'd she recommend in the Sales Department? Her response was quick, Karen Spencer. I laughed, I thanked her for the referral, said my salutation to her and we hung up. Days went by and then I remember that I was supposed to call the Dealership and see if I can speak to ... read more
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, #bimmerlover4life. We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We hope to be of service to you again! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.