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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Trip to Maryland" Everything was as expected. Very friendly and explained every option available and what was available. Would return to this dealership once I require a new car.
Business response:
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Baker. Thank you and we hope to see you again! Safe travels!
"Good shopping experience" I just brought a 202 X3 from Kan Zhou. He is so nice to help me find my dream car with a competitive price! Will introduce him to my friends!!!
Business response:
Mia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
"Easiest experience with a dealership in 30 years" Desirea helped me solve my dilemma with astuteness and knowledge of the alternatives. She showed continued patience with my many questions, politeness and a true desire to help. With her in sales, you have me as a client for life. I trust her; she engenders loyalty, respect and makes it a pleasant experience. She's the BEST.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Excellent experience buying my first BMW" I walked in to this dealership after test driving a few other cars and was coming in already prepared to have to deal with another aggressive manager who'd be trying to shove that car down my throat. What a pleasant surprise it was then to walk into BMW of Silver Spring and be greeted by Karen! She was friendly, knowledgable, accommodating, and just easy-going. We drove the car, I told her I loved it, and when we came back she immediately gave me an outline of what turned out to be ... read more
Business response:
Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"The best BMW ever" I just want to say that Lonnie is the best sales representative ever. He’s patient, knowledgeable, and care for his customer in a way that’s indescribable. Thankful to have been placed under his care when I purchase my BMW. Oh I’m definitely going back to him For my next purchase. Happy Customer🙏🏾😌??
Business response:
Hello, thank you for your wonderful comments about Lonnie! We're glad we could assist with your purchase, and we hope you continue to choose us for all your automotive needs. Thanks again!
"First time car buyer experience was exceptional " I was shopping around all the major car brands for my first car. I had alright and bad customer service at some dealerships. I had gone to a different BMW and I had the worst service, I literally was on the verge of tears from how belittled I was made feel, after that I kind of gave up going to any other BMW dealership. I was on a time crunch because I had recently purchased my first home and needed something to get me to work and home, along with some additional basic featu... read more
Business response:
Jen, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"BMW ...from start to finish" I shopped all the major car brands and found everything that I wanted at BMW. Class, style, price, expertise and customer service. From start to finish, I found the process easy and professional and in the end, the end product, was terrific. Can not recommend BMW enough !
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"I purchased a used vehicle from the dealership with..." I purchased a used vehicle from the dealership with Scott’s help. He was cool and professional. He gave me valuable suggestions and was always responsive. I would highly recommend Scott to anyone.
Business response:
Mofei, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"BMW of Silver Spring has impeccable customer service.l..." BMW of Silver Spring has impeccable customer service.l Karen took really good care me from start to finish. I will bring my wife back to Karen for a vehicle.
Business response:
Tony, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.