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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Service!" We went to BMW of Silver Spring to turn in our 528 Lease and get a 530. This is our second time dealing with David Strassman and once again it was a pleasant, easy, and efficient experience. He took the time to show all the new features of the 530 and what was new compared to the 528. I took a test drive and then we sat down to work out the numbers. That is normally the most unpleasant part of getting a car, but not with David. It did not take long to get to a fair number without a lot of hassle or sever... read more
Business response:
Thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
"Great Service Adviser" Kristina goes above and beyond the call of duty for her customers. She keeps me informed of my car repair status, even when things get busy in the office, and in her personal life. Kristina contacted my on her day-off to let me know the slow air leak in my tire was caused by a nail. She even reminded me of a discount to lower the cost through the BMW Car Club of America. I thought that was real sweet of her and I appreciate her efforts. PS: Kristin Williams is "good people".
"Top Notch Service Adviser" Rachel Rhea, service adviser, is a wonderful team-player. When my main adviser was out-of-the-office, she called to give me the repair notes from the shop. I think Rachel is on top of her game at BMW of Silver Spring, MD.
"Wonderful Car Adviser" John Bertrand, car adviser, always has a smile and a nice car for me with a full tank of gas. I see him interact with other customers and he treats everyone with patience and respect. John is so professional and he is a wonderful guy -- I just wanted to let everyone know. : )
Business response:
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Salesman extraordinare " I met Dave Strassman several years ago, and since have been a happy car buyer every time I have traded with him. He truly puts my needs above his own in finding the right car for me at the right price. I would recommend him to everyone searching for a prfessional sales advisor. The entire team at BMW Sikver Spring is top notch and they go the etxtra mike to make you happy.
"Best Salesperson Ever" I love my BMW. I never thought I would really enjoy driving a car. I’ve graduated from a Cutlass Supreme (I’m old-ish)to a Lexus to a BMW. The best part of my experience was working with Dave Strassman. It’s hard to understand that buying a car could be so much fun. If I could interact with Dave again, I’d buy a new car every year. I miss him already.
Business response:
We're so glad you had such a positive experience at our dealership! If you have any further questions, please give us a call. We're always happy to help!
"Best Service" I recently brought my x3 in for the first service and I was blown away by the great customer service I received from my advisor Brandi Rodgers and also the loaner car department. BMW of silver spring is the most personable accommodating dealership I have been to in years. I look forward to my next visit.
Business response:
Hi Bell, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
"Totally great experience" From contacting the dealership to our sales person Karen Herbert, to our finance person Anthony Lucas,we had a truly excellent purchase experience. We traveled over a thousand miles to purchase our 2015 228i convertible, and from the time we contacted Steve Gluck, to the time we drove away in our BMW we knew we made a wise choice.We will most definitely recommend BMW of Silver Spring, and our sales "team" to others.
Business response:
Congratulations on your new vehicle! We're very happy to hear Karen was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Amazing experience" I visited Max at BMW of Silver Spring to look at 2019 X3 after meeting him this fall. I arrived that morning and left early that afternoon! The entire process was quick, easy, and painless. He answered all of my questions and was very efficient with my paperwork. The Finance Manager Andrew Lippincott was great as well. Would ultimately recommend the dealer and Max and Andrew to anybody looking for a quick, easy, great deal on a new BMW.
Business response:
Congratulations on your new vehicle, Mike! We're very happy to hear Max was able to provide you with such a positive car buying experience! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.