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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Drop what you're doing and rush in to see Karen Herbert!" If you're buying a BMW in the DMV, Karen Herbert @BMWofSilverSpring is the only person to see. She is knowledgeable about her product, and a consummate sales woman who is clearly passionate about what she does. Karen helped me find the best rate, the best deal and car of my dreams. Since I was already a devotee of BMW, I am sure I will be consulting with Karen asking for her help in choosing just the right car for many years to come!
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.
"New BMW Owner!" I'm a new BMW owner and I'm excited about joining the community. Andy Alexis, is very knowledgeable and was easy to work with. He responded to all questions in a timely manner and did not rush us through the decision making process. This was the second BMW dealership that we visited and knew immediately that we would be purchasing our first BMW through Andy. The 2 hour drive for PA to MD, to meet Andy was well worth it!
Business response:
Hello, we are so happy to read such a great review about BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great!!" Ron was great. He have kept in touch with me for months, he knew where my price range was and kept me where I wanted to be. He was great through the process. I will recommend Ron any day. Chap Banda was awesome. He is really the BMW Genius. Promote this guy. Robert, satisfied customer!!!
Business response:
Hello, we are so happy to read such a great review about BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"New Car Lease BMW X3 2018" Leasing was easier, sales rep (Eric Lovo) prepared all paperwork per telephone/email conversations, created no confusion nor had at hidden fees; and it was done in a timely manner. I tried to lease a similar at BMW Catonsville, which is a location close my home, but failed twice, in 2015 and again this time (2018). I found BMW Silver Spring & Herb Gordon in general a better dealer to get a deal without hassle. I bought two Subarus and this is my 2nd BMW lease at this location.
Business response:
Hello, we are so pleased you enjoyed your visit to BMW of Silver Spring! We look forward to your next visit! Take care!
"My Dream Car became a Reality at BMW of Silver Spring" Yesterday I purchased my 2nd BMW from BMW of Silver Spring. Andy Alexis my salesperson and Steve Gluck the Manager made my dream of owning a black Hardtop convertible a reality. After finding the car that met all of my requirements they professionally and patiently addressed all of my concerns (which were many). Knowledge, honesty, value and friendliness is what I got in addition to a great car.
Business response:
Hello, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
"Fantastic Dealership" I just completed leasing both a new 5 series and my wife's new 3 series at BMW of Silver Spring. This is my ninth BMW and third lease at BMW of Silver Spring. I had dealt with other dealerships in the past, but found this one to be by far the best the first time I leased, so I keep coming back and will continue to do so. Over the years, the consultants have been easy to work with, strike the perfect balance between personal and professional, and do not pressure in any way. This time, I worked with Desi... read more
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!
"Best Service BMW " I started coming to this location after not being happy at another BMW dealer. I found this location to be more courteous and they have more bed side manners. They take the time to listen to me when I explain what is going on with the car. I am always pleased with my service advisor and trust that my car is in good hands while I wait or leave it there. Every issue that I have had with my car they have always fixed. My car is always given back to me freshly cleaned and looks really nice....................... read more
Business response:
Hi Samonya! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Purchase of new car." Max, Andrew, Mike. Ryan and Steve were terrific! The were accommodating, friendly, patient and knowledgeable. We bought two cars and leased two cars at Mile One and have never been disappointed.
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Relaxed, professional and easy" We arrived at BMW Silver Spring as the first of three local BMW dealers we planned to visit. Eric was our consultant. He was really easy to talk to, quite knowledgeable, no pressure and made us immediately feel comfortable. We decided there was little chance that we would prefer another dealership/consultant and decided to end our search that day. We left with a brand new car. Our experience was fun, seamless and quick!
Business response:
Hello, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.