BMW

Booboo123 

on DealerRater

7 years ago

"Fast and pleasant " Car buying can be stressful and time consuming, however Max at BMW of Silver Spring made the process much easier by being direct, following up quickly on my questions around the vehicles of interest, and efficiently using the times I came into the dealership for test drives and paper work. I was able to get so much taken care of about 2 hours. 

CHBMW 

on DealerRater

7 years ago

"My car guy" Thank you Brenton for the amazing loaner car! The service took less than one day and I was sad to return it. I am a Year out from upgrading but will remain loyal to the brand based on service alone. Thanks again for being the coolest! 

Senchola 

on DealerRater

7 years ago

"Very helpful and knowledgeable " Brent was very helpful and knowledgeable. He was also very patient and kind in his explanation. I would definitely go back to him regarding advice especially when discussing a car for heavy commuting needs. 

DonnaLattimore 

on DealerRater

7 years ago

"BMW X1 Loaner" I was at the dealership from 11am to 6pm. Ron was very pleasant, helpful, patient and professional. He went out of his way to make sure I got the car I wanted. I would definitely refer Ron to others. Allen was great with financing. Very informative, patient and professional. He thoroughly explained the different maintenance packages and I did purchase 3 of them. If I had to finance another car through BMW I would ask for Allen. I know things were busy because it was Saturday, but the service department could ... read more

GMan 

on DealerRater

7 years ago

"Car Buying made Easy!" Good Morning All, If anyone is end the need of a BMW and want to be provided with all the bells and whistles that the car will offer you, I implore you to get Ron "Easy" Askew as your sales representative. This sales representative is on top of his game to the max. Here's why: My wife and I went to BMW of Silver Spring just to look at maybe buying a new "used" car. He saw us walking in the parking lot and immediately came out to greet us. We told him we were just looking to see what was being offered ... read more

DizonAA 

on DealerRater

7 years ago

"Fast and Professional" The dealership provided the best deal on their first offer versus multiple dealerships I had been working with for weeks. They were thoughtful of my time, courteous in their engagements, and professional throughout the transaction. I would highly recommend the dealership. 

brown angel 

on DealerRater

7 years ago

"Remarkable customer experience" I am a returning customer because Silver Spring BMW had a good selection of cars with a very attentive and accommodating staff who listened to my requests, answered all my questions and provided me with my best options. 

PHENOMENON 

on DealerRater

7 years ago

"First BMW " As a first time owner of a BMW 335 IX, I must say that my experience was amazing. I will honestly say that i was very nervous at making that decision in purchasing such an expensive car. I became more at ease after dealing with Mr. Ronald Askew who was my representative throughout the entire process. Mr Askew was very professional, knowledgeable, patient, honest and also ensured that i was satisfied with the vehicle before making any final decision. With that being said, i must also include that he is a very bus... read more

mengels 

on DealerRater

7 years ago

"Great Experience" From the first call to Max all the way through delivery Max was the ultimate professional. He was exceptionally knowledgeable, not only about the car, but about the entire process. His enthusiasm about the cars and the dealership is contagious. Going through the Finance dept and transactions with Tony was easy. He explained everything and took his time to make sure I was comfortable with all the paperwork.