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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Just easygoing ppl " I was kind of nervous about this big purchase but they made it so easy with no pressure that I just convinced my dad to become a BMW guy
Business response:
I’m Kin, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"A pleasant and hassle-free buying experience" I searched on Truecar.com for a used BMW X3 and located one at BMW - Silver Spring. Within hours, I received an email from Lonnie Overby and he ended up being my Client Advisor. Lonnie put together a package for me that I just couldn't resist. I visited the dealership for a test drive and bought the car that same evening! Mind you, I had just started the process of 'looking'. Lonnie was courteous, kept his promises and really went to 'bat' for me. I have 100% trust in the guy an... read more
Business response:
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Wonderful Experience Purchasing My New X3" This is my second BMW purchased at Silver Spring, but my husband has been dealing with Michael Bolgar for many years and we both really appreciate his experience and knowledge. Karen Herbert was very professional and efficient in getting everything prepared and ready for us to take the new car home. Anthony Lucas quickly and knowledgeably handled the financial side of the purchasing process. The car was presented super clean and shiny by the service department. Next day I had an ap... read more
Business response:
Ewa, we are so pleased you enjoyed your visit to BMW of Silver Spring! We are always more than happy to assist you if anything else comes up. Take care!
"Easy and Professional " Professionalism and respect for my time is the norm at BMW of Silver Spring. It was unnecessary for me to shop prices and/or quality of a deal. I have leased and purchased numerous autos over the years and once again BMW of Silver Spring has surpassed all others.
Business response:
Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
"Great Experience Purchasing My New BMW from Eric Lovo" Just wanted to share my experience with the purchases of a new X1 at BMW of Silver Spring. Eric Lovo was my client advisor and he did an exceptional job finding the right vehicle for me in the color I wanted and with the options and features I wanted. Eric is very knowledgeable about BMW features. I got a vehicle with everything I wanted and nothing I did not need. I also got a great deal on the purchases and on financing. Eric was straight forward and fair in his appro... read more
Business response:
Thanks so much for this great review! Please don't hesitate to reach out to us if there's anything more we can do!
"So Happy!!" Love this dealer so on point about everything you want to know about purchasing a car! Special thanks to Kan Zhou he’s the best!! Dr. Brown
Business response:
Thank you so much for your positive comments about your experience! If you have any further questions, please give us a call. We're always happy to help!
"Desirea made this experience EASY!!!" Excellent follow-through from Desirea!! After losing my first BMW (2015 328i X Drive) to an accident, buying another BMW was made easy and I felt NO pressure to jump into a new one "just because". Desirea worked with me to make sure I found EXACTLY what I wanted in my new vehicle!
Business response:
Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Silver Spring!
"Unexpected Expextations !" WOW!!! Either someone up there was looking out for me, or Silver Spring BMW decided to randomly select a “customer of the day” AND IT WAS ME! At least that’s what I felt like as I drove off the lot with my new BMW. Everyone knows how taxing it can be to purchase a new car… it’s not always the best experience. But that is not so at BMW Silver Spring. The professionalism and customer service we received from our Client Advisor, Karen Herbert, as well as everyone else who helped us with processing, e... read more
Business response:
Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"New Purchase" Worked with Ron Askew. It was a very positive experience. He was the only client advisor to come out and greet us in the parking area. With a handshake and a greeting, he immediately listened to what we wanted and proceeded to negotiate on our behalf. There was little going back and forth and we got the car we wanted. I would recommend Ron highly to anyone looking to purchase a car in Silver Spring.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.