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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Love my special order BMW i3!!!!!" When I first arrived I was greeted kindly by Ron. I couldn't find the right i3 I won't and was not willing to pay an extra $400 for the color i don't don't even want. They offered to order the exact BMW i3 I wanted! which was amazing! Allen was also great at financing the vehicle. It was worth the 2 month wait! My husband and I had such a great experience he even bought a BMW x5 plug in.
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
"A dream come true" I worked with Karen. She was so cool and professional. I originally saw the car I wanted on a Saturday and wasn't sure if I should buy it. By Tuesday, I decided I wanted the car. Karen helped me get my car on her day off. It just so happened when I decided to purchase my car, it was Karen's day off. She made sure my purchase went smoothly. I really appreciate her. Thank you Karen
Business response:
Hello, we're happy you found Karen to be so supportive during your experience here at BMW of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Professional and painless" I was shopping around for a small SUV without knowing exactly what car brands or whether to buy a new or an old car. I was considering Lexus, Subaru, Toyota, or BMW. I was simply looking for the best overall car package, including financing terms. Scott Sohn promptly contacted me in response to my Internet expression of interest. Through two subsequent visits to his Silver Spring BMW dealerships, Scott kept the sales process at a pace that I was comfortable with and supported me like a friend as I... read more
Business response:
Hello Van, we are very happy to have provided you with such a wonderful car buying experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"Dreams do come true with the BMW SILVER SPRING team" Thank you to the Mile One Auto Group family. We have been loyal Mile one customers for years. BMW silver spring delivered! It starts at the top and that’s why you come here! General Manager Steve Gluck, Sales managers Joanna and Mike helped coordinate a wonderful BMW Ultimate Driving experience. Lonnie allowed me to smile a lot during the delivery and did a fantastic job making me feel like family the day my car arrived. He verified all data, cleanliness of vehicle and pr... read more
Business response:
Hello, we are so happy to read such a great review about BMW of Silver Spring! If you have any further questions, please don't hesitate to reach out! We hope you have a wonderful day!
"Happy Mom" My daughter and I had one of the quickest and best experiences. Our sales person Karen Herbert was awesome! She was with us to the end, I drive a Merc I want to trade my car in for a BMW because of her. She made our experience better
Business response:
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Great experience" Eric is professional and extremely knowledgeable. During our test drive, he was patient and showed us how to use the new features of the car. We were convinced that we wanted to purchase from Eric but took the individual order route. The process was simple and he kept us informed until we picked her up four months later. The purchasing process was easy with Eric and Anthony, we are very happy with our purchase and experience!
Business response:
Hi, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
"Faultless Sales Experience" Ron Askew is a true gentlemen of automobile sales. He was courteous, patient and understanding. For every question I posed, Ron had an immediate and knowledgeable answer. I cannot fault his service and whole heatedly recommend him. Ryan facilitated the test drive of the vehicle and kept his cool throughout, and not once did he criticize my driving style!
Business response:
Monty, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Pleasure to Deal With" I negotiated the purchase with Tae Yeon, who I found to be very accommodating and professional. I'd certainly recommend him if you're in-the-market
Business response:
Peter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. Thank you and we look forward to your next visit!
"Simple" Had a situation with my car and they were able to figure out issue within half an hour without me making an official appointment. They also had a loaner delivered to my house within 24 hours. Same model also which was extremely helpful. They have kept me up to date with where they are with the car and overal a very easy situation for what could have been a very difficult one.
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.