This profile has been claimed by the business owner or representative.
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Max was great!" We had a wonderful experience with Max when recently purchasing a loaner X3. He was knowledgeable, thoughtful and thorough. We look forward to working with him in the future.
Business response:
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
"Excellent Sales Experience" Eric Lovo was my "BMW Genius" on my previous purchase and was always able to answer any questions I had. I was lucky enough to have him as my salesman for my new purchase and I couldn't have asked for anyone better. He made the experience as smooth and enjoyable as possible.
Business response:
Thank you for your kind review; we are happy to pass along your comments to Eric! If you have any further questions, please give us a call. We're always happy to help!
"BMW Silver Spring Service" Kristina is professional. She continues to give excellent customer service. She listens and is always helpful. This enhances the overall customer experience. Thanks Kristina Your service is much appreciated!
Business response:
Hi, we are pleased to hear that Kristina was able to provide great service to you! Thank you and we hope to be of service to you again!
"Great Salesman!" I found a used Mini Cooper on Carfax online that the dealership had for sale. Ron Askew from the dealership contacted me with an email to say that he saw that I was interest and if I had any questions that he would be more than happy to assist me. Ron was extremely professional. He explained that the Silver Springs BMW dealership was a top rated dealership and that he would try to get me a great deal on the vehicle. When I had questions after normal business hours Ron immediately responded. I've never had a... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Superb Client Service " It's exceedingly rare for a consultative sales professional to genuinely prioritize your objectives over closing a deal, and in doing so gain your trust for the long-term. I'm truly grateful to Mr. Overby for being candid, insightful, and highly intuitive in his recommendations. I'm a more knowledgeable client as a result, and I look forward to future purchases as well as making referrals to him within my network.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help!
"Great BMW Sales and Service Experience" I have purchased 7 BMWs from this dealership over the past 10 years. Tae Yeon is very professional and knowledgeable about the products he sells. He always takes the time to find out what is best for the customer and not necessarily just whats best for the dealership. You can count on them to give you honest opinions about your purchases. Recently purchased new i8 Spyder.
Business response:
Hi Kmitch! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Car buying made easy" My client advisor is the best! Karen Herbert is in tune with her clients needs and goes above and beyond to meet their expectations. This is the second car I've purchased from her! She is knowledgeable and friendly and will go out of her way to put you in the BMW you want! If you're in the market for a new or CPO BMW, please ask for Karen!
Business response:
Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
"Excellent Service" First time at a BMW dealership. I must say the experience was great. Lonnie Overby is who you want to talk to next time you are in silver spring and want a BMW. He was very informative, he didn't pressure me at all and was just easygoing. The experience was seamless!!
Business response:
Hi Lmays, thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! Take care!
"Not Just BMW-4-Life... BMW of Silver Spring 4 Life!!!" Buying a car is a bit like selecting a school for your only child. You want the best so you do tons of research… Only to later realize that no matter what the stats are on the school, your child’s experience all boils down to their relationship with their teacher, whom you never meet until they’re enrolled. I don’t care how great a car is – and BMWs are without compare the cream of the crop – your experience with your car all boils down to your experience with your serv... read more
Business response:
We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open at 9:00 a.m.