This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Miami, FL
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
16401 S Dixie Hwy, Miami, FL, 33157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Even if u make an appt u will be there for 5-8 hrs. Extremely expensive and inefficient... I hate coming here w a passion!
I came in Sunday 12/15 at 11am walk in no one even bother to look at us no one even bother to ask what we needed I came in to trade in my lease car I have a Acura I got it at rick case the service there is amazing from the moment I walk In I should of know worst experience ever I will never ever come again
NO ONE ANSWER YOUR PHONE CALLS OR EMAILS, REALLY THE WORST TECHS OR SUB-CONTRACTED COMPANIES WORKING INISDE THE SHOP, I DEAL WITH ALL GUYS INSIDE. MY OPINION EXCEPT FOR A COUPLE GUYS, NO ONE CARE ABOUT YOU , THEY HAVE A VERY NICE A CLEAN AREA AND COFFEE MACHINE , BUT THAT'S IT.
Here we go another bad review for the worst service department in the whole US!! Took Mini Countryman in for service, made an appointment. Asked for a loaner. Went in on Monday, of course no loaner. The lady that took my appointment wrote it down as a drop off. They didnt have any Mini loaners left, but they had BMWs. Which they said they cant give to ppl from Mini. Had to reschedule for Tuesday. Confirm that we would get a loaner. We had to wait 2 hours!! They said it was a new loaner, so they had to prepare it. They gave u... read more
If you like the feeling of being immersed in boiling hot tar and then feathered South Motors Bmw is your solution. Now on to the review. Took my brand new car for transmission issues. A total of five times. 1st time the car sat there for days and no diagnosis. 2nd time same scenario along with rides with the tech that confirmed multiple issues on car and transmission, car stayed there for two weeks. Was told to come back and pick it up as it was ready. I informed them that I would do a drive along with the tech again to make... read more
Customer Service is Horrible. Never leave messages because they never call back the clients. They don't care. After more than 10 calls, and 5+ hrs waiting time; there's still no way I can get a hold of service adviser.
Hello, Sorry to bother but this is just a complaint. Ever since I bought my vehicle at South Motors BMW I have had the worst customer’s service ever, and this point I don't know if anyone even cares. I am in the United States Air Force as an active duty airman who decided it was time for a vehicle upgrade. Since day one of meeting with my client advisor Ira Jones at South Motors BMW my nightmare began. I met with him to get more informed of the “offers” they had available. When I question about their online website vehicles ... read more
I went into South Motors BMW to test drive and work out a deal on a 2012 328i. Upon my arrival, I walked into the dealership. Not one person bothered to greet me, ask me if I needed help or anything else for that matter. I wandered around the inside of the dealership for 20 minutes and nobody bothered to even approach me. Truth be told, I was so upset at the lack of service that I walked out. I went over to the used car lot to look at some of the 3 Series, since I couldn't get any help on the new car side (they were all busy... read more
Worst customer service ever...management never Returns calls. Left message with Dan Warren no reply. My car has to be taken in for multiple repairs 2008 BMW X5 purchase there. Three different times had to return with power steering failure! Poor service. Avoid this place.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 6,656 reviews.
When is BMW open?
BMW is open now. It will close at 7:30 p.m.