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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

16401 S Dixie Hwy, Miami, FL, 33157, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:30 p.m.
Tue7:30 a.m. to 7:30 p.m.
Wed7:30 a.m. to 7:30 p.m.
Thu7:30 a.m. to 7:30 p.m.
Fri7:30 a.m. to 7:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.86,656 reviews
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Josie's profile image
7 years ago

Took my car for an oil change and when came to pick it up noticed starches on the passenger back door. Immediately brought it to the attendants attention who commented that it was dirt not scratches. To have the car repair it has been a nightmare as there is no communication between the service dept and costumer. Not professional. 

Denis Smykalov's profile image
Denis Smykalov 
8 years ago

I called them to ask how much is lease payment on specific car, i told upfront that i've been pre approved with different bmw dealership (to show i'm real buyer), but after i received approval they said that car has been taken by loaner department. So, i spoke to guy named August and ask to check specific car to make sure they have it, since i didn't want to waste anybody time, guy gave me quote on lease payments and said car is available. I asked him few times about it, since i has to reschedule some appointments and i was ... read more

Disatisfied customer's profile image
Disatisfied customer 
8 years ago

I bought my 2017 XDRIVE here and I have been having issues with it since day one. Terrible place. Very friendly to get you in a car, but poor customer service when you are having problem with your car. I feel compelled to write a review after my terrible experience with South Motors BMW. I was mistreated by sales staff as well as management. I expected management to care about whether or not I would leave a happy customer or an angry, scorn customer... and they do not! The staff would not admit their mistake I will never do ... read more

KennyDelgado13's profile image
KennyDelgado13 
8 years ago

I bought my 2016 228i here and since day 1 have been having issues with it. After bringing the car in for service multiple times for a shimmer and shaking the car had while driving. Every single time I was called back and told the car was "fixed" it wasn't. Curiously enough it wasn't until I was involved in the test drive that the technician or whoever came with me could "feel" what I was talking about. At one point I was in a loaner for 14 days. After filing for lemon law, the BMW tech drove the car and wrote it off as "Dri... read more

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Michelle128 
9 years ago

I have been a bmw customer for 7 years! I returned my lease two days early from the day of the lease end and received a pre-inspection sheet, had me sign the paperwork and told me I was all-set. Two Months later, I received a call from BMW Financial that I returned my car late and stated I owed money for returning the 528i 20 days late!! Stated I should have received an odometer sheet. First, I placed many calls to the Lease manager and dealership manager and sent emails but no response. Two- I never advised of an odometer s... read more

Gisel's profile image
9 years ago

I wanted to buy a car trade mines in that I purchased with them used and they wanted to sell me a used car that was in three accidents over mileage for more money that the Internet price because they were giving me more money for my car since I had an upside down they wanted to give me a high apr rate higher than what the bank approved me for! And told me a carfax on a car for accidents was no big deal and I could not be penalized for if and when I traded my car in which is another lie. Real sharks beware! I will never buy a... read more

ipadron's profile image
9 years ago

I have a 2016 BMW that is 2 weeks old. On first hand car wash, water was in one of headlights. So I took pictures and made an appt. This is a luxury vehicle and I expected excellent service, however when I arrived for my appt.,Mr Eduardo Ulloa, the service manager wanted me to take the car right back home because this is"normal". He finally agreed to keep the car overnight and check it out. I was called back & told that there is nothing wrong with the headlight. That I should take the car home & if it happens again, take mor... read more

fco's profile image
9 years ago

Don't think. Just go and ask for Ernesto Albors. He'll get you in your dream car and you'll feel great about it. 

Air bag Target's profile image
Air bag Target 
9 years ago

My BMW had several recalls primarily related to the airbags, I called and made an appointment for 10:00 to have the recalls addressed. I identified what the recalls were and identified the car which had been purchased and serviced there. They told me that it would take about 4 hours and that they could give me a ride home. I arrived 10 minuted early for my appointment and was given a number, inside I went to a desk where they took my name and sent me to the waiting room, after an hour and ten minutes I returned to the desk t... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 6,656 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:30 a.m.