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BMW

4.5

About this business

Location details

21710 Auto World Circle, Sterling, VA, 20166, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.54,361 reviews
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Scott B's profile image
Scott B 
3 years ago

Sal Ufyani was fantastic in assisting us with the ordering, purchase and delivery of our X5 45e. He provided us with the opportunity to test drive several different models across the line we were considering. Upon deciding on the 45e, Sal clearly explained the options available and provided feedback as we configured our vehicle. He even found a mistake I had made and corrected for me! During our wait for the X5 to be build, he provided us with the order number then VIN so I could track the build on the BMW website. Lastly, h... read more

Business response:

Hi Scott, congratulations on your new X5 45e! Our team would like to thank you for ordering from BMW of Sterling and we hope you have enjoyed your new car thus far. Please don't hesitate to reach out for any future needs. We are here to help! 

Chichi88's profile image
Chichi88 
3 years ago

Moses put my mind at ease for my cars check up. He is mu service writer for life!! 

Business response:

Thank you for this kind review of our team member, Moses! We are pleased to know he has earned your business. Until your next visit, drive safe! 

C.April's profile image
C.April 
3 years ago

Great service! Moses really does a great job caring for his customers. He did a great job keeping me informed on everything going on with my car. 

Business response:

Thank you for sharing your service experience here at BMW of Sterling. Our team is pleased to know Moses provided you with great service. We look forward to your next visit. 

Equestrider's profile image
Equestrider 
3 years ago

Nothing but great things to say. Mr. Carlos is always a great person to work with and he is on top of things. Even when he is busy he still takes a minute to answer any questions I may have. 

Business response:

It is a pleasure to know our team member, Carlos, always provides you with great service! Your business is appreciated by our team and we hope you will continue to return to BMW of Sterling for your future car care needs. 

Diane's profile image
Diane 
3 years ago

Moses is awesome every time I come here. My experience is always the best! Thanks again for all you do Moses and Happy End of the year. 

Business response:

Hi Diane, thank you for continuing to bring your vehicle to our team here at BMW of Sterling for service. We are happy to know Moses always provides you with great customer care, and we look forward to your next visit. Until then, the BMW of Sterling team would like to wish you a happy new year! 

donna's profile image
donna 
3 years ago

Our experience was wonderful, the best car buying experience we have ever had !! Aiman was courteous, knowledgable and extreamly pleasant and put no pressure on us at all, spent alot of time with us deciding on which car was best for us One of the things that also stood out was when we took delivery of our car, Aiman took the time to show us all the features of the car and how to use, he also connected my phone to the car.....I have NEVER had anyone do that upon delivery of a car!! I would definatly go back and buy another c... read more

Business response:

Hi Donna, it is our pleasure to have provided you with your best car buying experience yet! Our team is happy to hear Aiman provided you with a courteous, knowledgable, pressure-free and informative shopping experience, and we would like to thank you for taking the time to share this detailed review. Our team hopes to have you back at BMW of Sterling for any future needs. 

Ahmed's profile image
Ahmed 
3 years ago

"Overall dealership was great and all team members were..." Overall dealership was great and all team members were very professional especially our salesman Mr Mathew and Mr Ali the accountant, I highly recommend the dealership!! Thx 

skibunny20166's profile image
skibunny20166 
3 years ago

"Fabulous. Matt took my car right in and it was ready..." Fabulous. Matt took my car right in and it was ready exactly as promised. Plus it was clean and vacuumed! Thank you, Matt, for being so courteous and professional. 

Business response:

Thank you for choosing BMW of Sterling! Matt and the rest of our team is happy to have provided you with a courteous and professional experience and we look forward to your next visit with us. Have a great day! 

Sepehr's profile image
Sepehr 
4 years ago

"Scheduling service was very convenient and quick...." Scheduling service was very convenient and quick. Checking in was very quick and easy. The service advisor, Elijah, was very helpful and he answered all of my questions, and kept me updated of the status. Thank you Elijah! 

Business response:

Hello, thank you for choosing BMW of Sterling. Our team is pleased to know you were provided with a quick and easy scheduling and check in experience and we hope to have you back for any future service needs. Have a great day! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 4,361 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.