This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Great customer support is very important to businesses..." Great customer support is very important to businesses these days. Amazing support, means a happy customer like me. The service was smooth and straightforward. My advisor (Marco Aldana) was helpful. I would recommend deal direct. You have a fantastic service organization! Great customer support from beginning to end of the process. The team is really informed and go the extra mile at every stage. I would recommend them unreservedly.
Business response:
Larry, thank you for this excellent review following your recent service visit with us! We are pleased to know our team provided you with great customer service every step of the way and we look forward to having you back at BMW of Sterling for any future needs!
"Brought my old car for some service work and I️ was Super..." Brought my old car for some service work and I️ was Super pleased with the service from Elijah Beavers. He knew exactly what my car needed and not needed. Took less time than what I️ had excepted. He was able to find the parts and have them shipped over in such fast timely manners. Overall I️ am very pleased with the outcome.
Business response:
Hello, our team is happy to know Elijah was able to determine the services needed for your vehicle and get them completed within a timely manner. We truly appreciate you taking the time to share this positive review and hope to have you back for any future needs!
"Top Notch service as always. Mr. Carlos is a pleasure to..." Top Notch service as always. Mr. Carlos is a pleasure to work with and always responsive. He has alot of knowledge about what he talks about and is very helpful. I really appreciate the authenticity from this dealership and service department.
Business response:
Hello, thank you for taking the time to share these kind words about BMW of Sterling and our team member, Carlos! We are pleased to have earned your business and look forward to having you back for any future needs.
"Marco is really good at focusing on what customers need..." Marco is really good at focusing on what customers need and require. He has a real instinct to understand your customers. Good work! Marco, you have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively. He did an excellent job on my M5 Competition.
Business response:
Hi Larry, thank you for this kind review of our team member, Marco. We are pleased to know he listened to your needs and delivered an excellent experience. Until next time, enjoy the road ahead.
"Excellent. Matt was responsive, helpful, patient, and..." Excellent. Matt was responsive, helpful, patient, and knowledgeable about BMW in general and the vehicle that I purchased specifically. He listened to my wife and I about what we were looking for and helped us narrow in on the right car for us.
Business response:
Hello, we are pleased to know Matt provided you with a helpful, patient and knowledgeable experience here at BMW of Sterling and would like to thank you for this kind review!
"My experience at BMW Sterling Service is always..." My experience at BMW Sterling Service is always exceptional. They greet me warmly and are very attentive to my needs should I have to wait for service. Mr. Mahdi is an expert and solves any issue quickly and professionally.
Business response:
Hello, thank you for taking the time to share your exceptional experience here at BMW of Sterling! Our team is pleased to knoe you enjoyed your experience and we hope to see you again soon!
"My experience at BMW Sterling was and is OUTSTANDING From..." My experience at BMW Sterling was and is OUTSTANDING From start to finish. Sales team is great. Smooth and easy process. If needed, BMW Sterling service is always exceptional. They greet me warmly and are very attentive to my needs should I have to wait for service. Mr. Mahdi is an expert and solves any issue quickly and professionally.
Business response:
Hello, our team is pleased to know you had an outstanding experience here at BMW of Sterling and we would like to thank you for taking the time to share this kind review!
"The service appointment was quick and efficient. Robert..." The service appointment was quick and efficient. Robert was very friendly and helpful. Not only was the required servicing accomplished ,but in addition robert had one of the service techs discuss a problem that my wife was having with her presets on the media system disappear repeatedly. The tech was able to provide a remedy.
Business response:
Thank you for letting us know Robert and our team could do an excellent job helping you and your wife. We hope you both return to see us in the future here at BMW of Sterling!
"Back again for a state inspection. Went to Moses and he..." Back again for a state inspection. Went to Moses and he took great care of me again as usual. In and out with no issues.
Business response:
Hello, we are pleased to know your state inspection went smoothly and look forward to having you back for any future service needs. Until then, enjoy the road ahead!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.