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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Excellent and Attentive Service at a Reasonable Price" I brought my BMW in the day before the extended warranty expired. Elijah made sure it was closely examined. They detected a leak in the oil system, which they fixed. He also noted the car needed alignment, which I authorized them to do. As it turns out, even though they did the alignment, the alignment was within a certain tolerance, so there was no charge. Efficient and honest service. Will continue to drive 30 miles to Sterling to have my car serviced even though my w... read more
"Great service" Brought my car in for service and received exceptional service. From the time I pulled in until my car was ready. Professional, courteous and answered all my questions.
"Superb Service!" Elijah took care if my car and made the device appointment a quick and easy event vs traditional car appointment experiences. I highly recommend using him and BMW Sterling.
"Awesome Customer Service" Sean Spicher is the epitome of outstanding customer service! He's been my advisor since my relocation to the area and I could not ask for a better person! He noticed an item in my car that was damaged (I would not have noticed it otherwise) and took the initiative to order a replacement part! He knew the part was covered under my warranty, which was near expiration; saving me loads of money in the long run!. Sean is an Awesome, professional individual whom I would recommend to anyone! His action ha... read more
"Exceptional car buying experience from Danny Saboor." This is the third BMW I have purchased from the Sterling BMW of Sterling using Danny as my BMW Client Advisor - he has always made my car buying experience effortless.
"Great Service " I bought my 2003 BMW Z4 in 2003 and have been taking it in for service ever since. I know the repairs will be made correctly and the price, although high, is fair.
"First service on my Z4" Yesterday was the first time I brought my (new to me) 2016 Z4 to Sterling BMW. I just wanted to get new wiper blades and have them look the car over. Robert Harrell was my service advisor. He had the car checked out, made Sterling my store, checked for recalls and even helped me to assess my maintenance schedule and needs against the remaining BMW warranty. He was quite honest about the fact that purchasing additional maintenance at this stage would not really make fiscal sense. How refreshing! Rober... read more
"Excellent Service from Sean Spicher" I have had a better experience with Sterling BMW than any car dealer I've worked with. The service is impeccable. Sean Spicher always takes care of what I need and then finds a way to exceed expectations. Of course, it's expensive, but when it comes to luxury cars, you get what you pay for.
"BMW of Sterling Service Team" This dealership has been servicing my vehicle for 8 years. In my experience, they communicate required tepairs and cost in a timely and professional manner. It has never been necessary to return it for the same issue. Occassionally, I have waited for parts, but that's not unusual and they provide loaners w/ adequate customer planning. Sean Spicher, my Service Advisor, is excellent, professional, reliable, knowledgeable, honest and a pleasure to work with. Carlos typically helps in Sean's absenc... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.