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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
"Best service! " Thank you Mike so much! He was very helpful and if it wasn’t for the team behind him I would not be this happy with the experience I had at BMW.
"Great service!!!" Professional. Friendly and best of all on time. Convenient drop off and pick up with a cleaned car. Beaver and Moses really top notch advisors. Best service ever...
"Excellent customer service" I was referred by a very good friend of mine to see Robin in the Service Department. My check engine light was on so I called to setup an appointment. She was able to get my car in for service and into a BMW loaner without any issues. She called later that day to provide me a status and said my car would be ready tomorrow as a part needed to be ordered. She let me know that the next day was her late day and would call me as soon as she got in. I received a phone call around the time she arrived a... read more
"Amazing customer service and care" This has been the most outstanding experience I have had buying a car, and obtaining service. Felix gave us time, patience and truly wanted us to have an exceptional experience. And he made it FUN! Hes a great listener and helped me make optimal choices for me. I worked with Sean Spicher in service for some follow up items, and his communication and attention to detail were outstanding. Both Felix and Sean followed up, stayed available for questions, and showed such professionalism. After ... read more
"Outstanding Work on the BMW 7 at Sterling" Sean Spicher was fantastic as usual. Informed me of what I needed to pass inspection. Rear brakes were fixed perfectly. Incidentally, the price to do this was NOT MORE EXPENSIVE than what Virginia Tire and Auto was charging for new rear rotors and brake pads. So ultimately I decided to stick with the BMW dealer who has serviced and knows my car well. Be careful with "non-dealer" chain shops or even private mechanics- you may pay as much or more and still not have the confidence of ... read more
"Best BMW dealership I've visited. " I have visited multiple car dealerships (including BMW dealerships) in this area and even in other states, BMW of Sterling is by far the best dealership and service center I've been to. I chose to leave my BMW with this dealership because they treated me like a friend and earned my trust. Robert Harrell listened to my concerns and allowed me to talk to the shop manager when BMW of Rockville said this was "impossible". Robert did an excellent job keeping up with my account while he was als... read more
"Andrii was extremely helpful buying my new BMW" Andrii worked to make the buying experience fast and simple. He was able to get me a good deal quickly and made the buying and pick up process go very fast.
"Service with a smile - impressed!" I have been there multiple times, and Mustapha Muhammad Mahdi has always greeted me with a smile. I admire his work ethics and professionalism. You have a great team, keep up the good work!
"Service Experience wth Robert Harrell" My BMW service experiences continue to be stellar. This time Robert Harrell, who has helped me before, again took great care of me. He got my servicing done while I waited for a short time, all the while, communicating where they were in the process, so I felt informed. I really appreciate Robert and BMW STerling’s outstanding service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.