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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"World-Class Customer Service " I’d like to note the outstanding customer service that I received from Carlos Munoz - a total, experienced professional. My car was in for a relatively simple procedure, but we found a tricky situation which could have broken an expensive part. Together with the mechanic Carlos immediately analyzed the problem, proposed an insightful solution & quickly delivered the repair. Bravo Carlos👍🏻👍🏻
Business response:
We're thrilled that Carlos earned such high praise from you -- thank you!
"I had a great experience they were very helpful" I had a great experience , my advisor Carlos was very helpful. I appreciate the improvement with The processes of a loaner car and paying my bill. In the past those have taken up a considerable amount of time, However, this time everything was expedited and taken care of very quickly. I was also impressed to hear that you price match for tires which I Purchased this time.
Business response:
Thank you, Tracy, for letting us know that we've improved and that you had a great visit with us! We look forward to seeing you again!
"Another great service experience. " Went in for routine annual service but experienced super service. Waited but it was very fast and comfortable. Special shout it to Lewis Menlon and Susan in customer service. Both were great. Five stars⭐️⭐️⭐️⭐️⭐️
Business response:
Paul, thanks for the amazing review and for showing appreciation for our team members Lewis and Susan!
"Carlos Munoz is great employee" Carlos goes above and beyond in providing exemplary service. He kept me updated via messages through the three days it took to repair my car
Business response:
Thanks for your full five stars!
"Lewis very helpful and excellent information for me" Lewis explained what was done the condition of my car and what I needed to do next. Personable and made me feel comfortable and would want to come back\
Business response:
Nannette, we're so pleased that Lewis made your visit stress-free -- thank you!
"BMW visit" BMW visitExcellent service Carlos was very helpful problem is solved I am very happyI am very glad I chose this dealership I would use it again my car is working great and thank you very much for the thorough service
Business response:
Thank you so much for your stellar review!
"All good " Great service. But you should stop asking me for narrative comments on this site. That is not good use of my time and It is annoying
"Tires" Carlos is the best. He set Up an appointment for me quickly, took care of my problem and offered to arrange transportation My car was ready quickly and was also nice and clean
Business response:
Thanks for your wonderful review!
"great service" everything was great. I would recommend the service but not the review process having to have 25 words ( that is a little much for an oil change)
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.