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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Efficient and very accommodating " The service at BMW Sarasota is great! Super efficient and accommodating! Got me a very nice BMW for the day while my car was being serviced and helped load my babies car seat. Staff was excellent with my 15 month old son.
Business response:
Thank you so much for your wonderful review, Laura!
"Very much satisfied and totally pleased with the service pro" I was just pleasantly surprised with the friendliness, concern, and promptness of the service I received. Definitely will return for my next service visit or sooner.
Business response:
We're thrilled to have earned your full five stars across the board -- thanks so much!
"My advisor “Derek” went above and beyond to make my experiec" Excellent customer service. Your representative Derek was outstanding. Waiting area was well stocked, clean There was also a lady that was very friendly and accommodating to all customers in the waiting area.
Business response:
We're so glad to hear that you enjoyed your visit from beginning to end! Thank you!
"Carlos is our hero" Carlos is the best service manager in the world. We can always count on fast, courteous and competent service. He is the hardest working employee.
Business response:
We're very proud of Carlos for earning such an amazing review -- thank you!
"I love Derek assistant service manager" I love BMW service department because of Derek. He always goes above and beyond with a smile on his face. Please give him a well deserved bonus or salary increase. He is a true asset to your company! I sincerely mean every word!
Business response:
Thanks for letting us know that Derek took excellent care of you!
"Tire issue" Was given a same day appointment to check for loss of tire pressure. Was taken on time. Tire and valve stem we’re checked for leaks; nothing found. All tires were pressurized you the recommended pressures. Very happy with the service technician, service advisor, and the waiting area.
Business response:
We're glad that you were completely satisfied with your service visit, Rich. Thank you!
"Very easy and Bobby was a great help." Bobby was very attentive to what I was looking for and made the transaction easy and enjoyable. The first price was not good but Bobby worked with who ever to help me feel like I was appreciated for buying a new vehicle.
Business response:
Thanks for letting us know that Bobby took excellent care of you!
"Great!" Easy to work with, no hassle, and excellent service. Carlos and team were great, quickly getting me in, offering me an Uber to get back home, and completing the service efficiently.
Business response:
Theo, thank you for the wonderful review!
"Chassis Stabilization message" It was very busy and my wait was over 2.5 hours, but the problem was resolved. Derek It’s not my usual service person as Maria is out on maternity leave, but he did an excellent job.
Business response:
We apologize for the wait and appreciate your patience and your feedback. Thanks for letting us know that Derek took care of you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.