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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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pldpike's profile image
pldpike 
6 years ago

"service" excellent service excellent service excellent service n n n n n m m m n n n n n m m m m n m m 

CHARRIS21's profile image
CHARRIS21 
6 years ago

"Oil change and check up" The visit with smoothly! Everyone I encountered was polite and they assisted me with a ride back home so I could be productive for the two hours my vehicle was being serviced. Once the car was ready they sent a ride for me and returned me to pick up my car. Even got a video sent to me of the inspection going over my tire conditions etc. First class experience and much appreciated. Derek Was great 

Business response:

We're so glad that you had a fantastic visit from beginning to end -- thank you! 

SOVEREIGN.MICHAEL's profile image
SOVEREIGN.MICHAEL 
6 years ago

"Good job" Needed a major repair done, Jorge my advisor was terrific and helpful. Provided a rental courtesy vehicle which was helpful Not under warranty but Jorge worked with the BMW representatives that provided some help 

Business response:

Michael, thank you so much for the great review! 

SBBPRAGUE's profile image
SBBPRAGUE 
6 years ago

"Excellent service" I took my car in to take care of electrical faults. My service advisor Carlos identifies issue that needed attention and managed to complete the repair in a few short hours. Also, the service department shared a video of my car on the lift with a visual presentation of the condition of my car underneath. A novel and creative approach to sharing information! 

Business response:

Thanks for letting us know that Carlos took excellent care of you! 

KFRED69's profile image
KFRED69 
6 years ago

"I think this is the beginning of a beautiful friendship..." Yesterday I picked up my Snapper Rocks blue metallic 430i 2dr coupe: WOW! Two & a half months ago I sat down with Eddie Cintron to price a BMW I've been dreaming of for a few years. Eddie was an experienced salesman & I felt comfortable dealing with him. In no time at all we arrived at a number that I found acceptable, without even having to negotiate. I got to use my bargaining skills with the trade in! After several offers & counteroffers we came to an agreement.... read more

Business response:

This is exactly what we love to hear! Thanks for your truly incredible review and congrats on your new coupe! 

WSHUNTSR's profile image
WSHUNTSR 
6 years ago

"Service on 328" Service was efficient, on time and without hassle. All personnel engaged were cordial and courteous. Have used this service department now twice and found them to be totally satisfactory. 

Business response:

Thank you very much for your amazing review! 

EWINGS44's profile image
EWINGS44 
6 years ago

"AC repair" I live in Michigan during the summer. Our care taker checked the car and discovered the AC WAS NOT WORKING. I contacted Carlos Munoz and he made arrangements with my caretaker to get the car in, repair it and for me to pay electronically. Carlos did a super job 

Business response:

Thanks for your full five stars! 

ROCHELLE HERMAN's profile image
ROCHELLE HERMAN 
6 years ago

"Awesome " Everything you expect & everything you should need. They go above and beyond to explain everything while respecting your time and budget. It’s truly a pleasure! 

Business response:

We're so glad to hear that you had a fantastic visit with us, Rochelle -- thank you! 

jspbwk90's profile image
jspbwk90 
6 years ago

"Efficient and Friendly" I scheduled my appointment for 9AM. Pulled into the service lane where a friendly older gentleman guided me in. He directed me to a valet, and then I made my way to the waiting area in the showroom. Plenty of snacks, water, and coffee to choose from. Another Associate named Susan was available to everyone waiting for any questions. She let us know they had a shuttle that could drive us anywhere. My Service Advisor connected with me within twenty minutes, which wasn't that long considering the fact th... read more

Business response:

We're so glad that you enjoyed your visit with us from start to finished! Thanks for your incredible review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 a.m.