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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Used Vehicle Purchase" Excellent to deal with and felt that I was treated fairly. Jonathan Peckar is outstanding salesman and financing was quick. Tammy Saylor was able to get us out quick.
Business response:
Thank you very much for the full five stars!
"Car Daycare? " I had to bring my car in for regular oil change service. And after just getting my car back after BMW having it for 4.5 weeks they needed it again over night to reprogram a whole new part and default the car back to factory settings. Although Carlos does an amazing job in getting me taken care it is externally frustrating to own and pay for a BMW, but when BMW needs my car I can’t have a loaner car. Nope I am given a smoked, trashed Chevy....... if I wanted a Chevy I would’ve bought one. I drive a BMW for the... read more
Business response:
Thank you for sharing your honest feedback with us. We're sorry that we didn't meet your expectations with regard to your loaner and appreciate your insight. We've sent your comments to management for consideration and always welcome an email from you if there's anything else you'd like us to know. We're glad to see that overall, you enjoyed your visit with us and that Carlos earned your five stars -- thank you! Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"Carlos is wonderful to work with" No matter what I bring my car in for, Carlos always makes sure my car is thoroughly checked. He always asks me if I need a shuttle or loaner car in case I can’t stay which is most cases since I have a business. He is always trust worthy and a pleasure to work with.
Business response:
It's great to hear that Carlos earned your trust, Nancy -- thank you!
"Great" I do not know how to write twenty five words about this Naycolle Wright attention was superb, responding to all questions with accuracy and being courteous
Business response:
Thank you so much for letting us know Naycolle made your visit so special!
"Great Service " The best experience I ever had buying a car. No haggling back and forth, just told them how much I wanted to pay and they made it happen. My next car I will drive from Jacksonville again to get the great service I experienced.
Business response:
Michael, we are thrilled to hear that you enjoyed shopping with us from beginning to end. Thanks for the full five stars!
"Great Experience, Derek Thomas did fantastic" Derek got me in for service at my convenience! Service was performed in an outstanding manner! Video of my vehicle inspection was a pleasant surprise!
Business response:
Thank you for the excellent review, Jim!
"My new BMW" Great experience as always. This is our third purchase hear. Love the team as we get treated like family. Rich really got us a fantastic deal.
Business response:
Thanks for the full five stars and for your repeat business!
"The finest customer service ever!" I have owned many different makes of cars and have used many dealers for service but the service I experienced at BMW of Sarasota is the BEST I have ever experienced. From drop off to pickup, Tiffany followed the progress of my vehicle and reported back at me at every critical interval. It was a PLEASURE to do business with a company that has such a well designed customer service process and a conscientious staff. Kudos to BMW!
Business response:
Maggie, thanks for your fantastic review! We're very proud of our team and especially Tiffany for going above and beyond for you!
"Great experience" I was able to find the right car just for me at the price I was looking for, the sales team was able to get me a wonderful deal. The best part and by far the easiest was the financing. JP was exceptional and extremely professional. He really put my mind at ease, answering any questions I had. I would return back to this dealership to work with him again for any car buying I might do in the future.
Business response:
Thanks for letting us know that you enjoyed your visit! Congrats on your new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 12:00 a.m.