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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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tiffany.nisbet's profile image
tiffany.nisbet 
6 years ago

"Great experience every time" The service at BMW of Sarasota is nearly flawless. After a stressful morning when my car didn’t start I eventually had it towed to the dealership. Late to work, hot and tired after pushing my car out of a parking deck with a tow truck driver I finally arrived to the dealership. Fernando and the service team put me at ease. Within 15 minutes I knew what was wrong, how long it would take and was driving off in a loaner with a cold bottled water. Such a relief knowing your car is in good hands. Bef... read more

Business response:

Tiffany, we are very proud that Fernando earned your trust during what seems like a frustrating situation. Thank you so much for coming to us for your service needs and for your full five star review. We look forward to seeing you again! 

LYNN M's profile image
LYNN M 
6 years ago

"Fantastic!" I am so impressed with the service and willingness to work with my needs. I travelled from Orlando in order to work with Robert and his team! 

Business response:

Thanks for your amazing review and for coming from so far away to visit us, Lynn! 

KIM.FRENCH22's profile image
KIM.FRENCH22 
6 years ago

"Excellent " Great experience ! Very attentive to my needs and requests for finance issues. Recommend to friends and family if their needs arise! Great dealership facility! Thanks 

Business response:

Thanks, Kim! We're so glad you enjoyed your visit with us! 

JANDJLEVINE's profile image
JANDJLEVINE 
6 years ago

"Great service " Very helpful and efficient. I was impressed with the entire experience. I appreciated that there was no attempt to sell anything. That will make me more likely to continue to use the dealership for service, and future car purchases. 

Business response:

Thanks for letting us know that you enjoyed your visit with us, Jan! 

TONEETONE's profile image
TONEETONE 
6 years ago

"Chris Got The Job Done" I had a problem and it got resolved quickly by Chris. I am a happy customer and will keep coming back. Thanks for the great job 

Business response:

It's great to hear that Chris has earned your trust. Thanks for the stellar review! 

NANCY's profile image
NANCY 
6 years ago

"Well done " Tina, my service advisor, was great to work with - professional & knowledgeable. The service work was done in the timeframe promised! Thank you for a good experience! 

Business response:

Thank you very much for letting us know that Tina made your visit a great one, Nancy! 

dougmell869's profile image
dougmell869 
6 years ago

"Excellent experience " I had a great experience working with both Emilio and Nay. Everyone was friendly and went out of their way to make us feel comfortable. A++++ 

Business response:

Thanks for the stellar review, Doug! 

KEVINRYAN1949.KR's profile image
KEVINRYAN1949.KR 
6 years ago

"Very profeshional" Naycolle is very professional knowledgeable and pleasant to deal with. Naycolle stayed late to accommodate us as did Tammy. We had a small problem with our cheque that Tammy handled on the spot we were very impressed. 

Business response:

Thanks for letting us know that Naycolle and Tammy went the extra mile for you, Kevin! 

AC.CROSSFIRE2004's profile image
AC.CROSSFIRE2004 
6 years ago

"Always Great and Expected Service" Always Great And Expected Service by Carlos Munoz! No matter what we need or expect he follows through all the way and keeps us informed. He is a valuable employee with your company and knows what the customer needs in recommendations on a potential future problem and when he lets us know we listen! He goes beyond expectations. The loaner car when needed is ready for us as well and we enjoy the driving experience with loaner since different model and/or newer than our model car. Carlos lis... read more

Business response:

It's great to know that Carlos made your visit so special -- thank you! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 a.m.