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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"New BMW purchase " Entire staff was wonderful during the purchase process however alittle more time needs to be dedicated to the client once the car is purchased to show how the car works etc
Business response:
We're glad that our team took great care of you during your visit. If you still have any questions or concerns regarding how your car works, we'd be more than happy to go over it with you. Please send us an email so that we can make it happen. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"X5 tires" Derek did a great job on my purchase of tires. There is a lot to think about with an all wheel vehicle. He guided me right through.
"Getting Better " I’ve been a customer for 11 years. Initially I experienced excellent customer service, until after 2012 or 2013 it started declined tremendously. Customer service was horrible. Now, I’m so glad it’s getting better. It’s like how it used to be.
Business response:
Thanks for letting us know that we're getting better every day and especially for being our long-time customer. We appreciate your business!
"Great as usual " Good help on this one. Derek was his usual helpful self in getting things lined up and then Jessica made things happen on the day of drop off. Very good communication, support, and speed.
Business response:
Thanks for the wonderful review!
"N63 Engine Replacement - Lewis was amazing" Given a extremely difficult situation of replacing the N63 engine, I cannot day enough about BMW service mgr, Lewis as he was extraordinarily exceptional in his service from beginning to end with my vehicles issues. Again I cannot provide enough thanks for Lewis’s help, My best, Mark Bond
Business response:
Mark, we're so happy to hear that Lewis went above and beyond to make sure you were satisfied. Thanks for your outstanding review!
"Great Service " Fernando was phenomenal in assisting me with the repairs for my vehicle from beginning to end. I recall having Fernando as a Service Advisor before and how pleased I was with his services. I was very disappointed when he briefly left. I am so elated now that we are reunited and so is my vehicle!!
Business response:
Thank you for letting us know that Fernando always take excellent care of you!
"Excellent salesman " The salesman who assisted us was so friendly and helpful. I never felt like he was doing anything but trying to help me find the best car and get the best deal. He checked in with me by text but didn’t pester me. I was looking at 6 different car brands as I made my decision so had 6 different sales guys. Jonathan at BMW was by far the easiest to work with and a big part of the reason we returned to this dealership. I’m so happy with my new car so far and would highly recommend going to BMW of Sarasota a... read more
Business response:
Thank you so much for your incredible review, Lisa! We truly appreciate it!
"Purchase of a car " Susan Gatlin eager to be helpful, aware of the client’s wishes, and ready to facilitate the purchase. She has been more than willing to provide info thus making it easier for my wife and me to form a decision ending in our purchase of the 530 E
Business response:
Thank you so much for your fantastic review!
"Great experience " Bobby Carr our sales representative was friendly, knowledgeable and patient. We appreciated that he was such a good listener and not pushy. He worked hard to make sure we were happy. We had to bring the car in two days after sale to have a couple of spots taken care of. He was there waiting to take care of everything, even taking me back to detailing to talk to the guys working there. I would highly recommend asking for Bobby.
Business response:
Thank you for letting us know that Bobby took excellent care of you, Linda!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.