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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Maria was terrific. " The only problem we had was that it took an hour and a half to get a loaner car, even though I told them we needed one when I made the appointment.
Business response:
We apologize for the delay in getting a loaner for you and will make a note to address this issue in the future. We're glad that despite this hiccup, you had an overall positive experience with us -- thank you!
"Great first visit" Recently moved to the area and took our car here. Wife and kids were comfortable and mentioned everyone was very nice. Will certainly return for our other two cars.
Business response:
Thank you so much for your great review! We look forward to seeing you again when you're ready for your next car.
"As Always, Exceptional Service" Great communication. Great Service. The service adviser/techs LISTEN to the customer. I expressed very specific concerns via e-mail and even made a video of the specific issue I was facing. Seth was great in gathering all the info I had to offer and working with the techs to ensure car was fixed properly!
Business response:
Thanks for letting us know that Seth's attention to detail and commitment to addressing your specific issue made your visit so memorable!
"Good experience " Bought a used vehicle from this dealership. Dealership fee was high, but they were willing to work with me on price. They have plenty of snacks and drinks to offer. Sometimes the service was a little slow when they were handling paperwork or prepping the car, but overall good experience.
Business response:
Thanks for your honest review, Sarah. We always love to hear what we can do better and what we got right. Hope that next time you visit, we'll earn your full five stars!
"Easy and enjoyable car shopping experience " I worked with Rich who completely customized my car shopping experience. He listened to what I told him and found the perfect car for me. I’m very thankful that he directed me to the car I ended up buying because I’m in love!
Business response:
Caitlin, thanks for the fantastic review and for letting us know you love your new car!
"buying a used car" Bought a used car on a Sunday. Banks are closed and banking web sites not helpful. The dealership made it easy. Glad I went. An excellent car at a fair price.
Business response:
We're so glad that we were able to make it happen for you. Thank you for your full five stars!
"Best car purchasing experience I’ve ever had" I couldn’t be more pleased by the way I was taken of by the Bmw staff. They made this experience very fun and exciting. I appreciate Jonathan for everything he did also the finance team for pulling through for me into getting me into a great deal on a beautiful car thank you guys!
Business response:
We're proud to have earned such an amazing review -- thank you!
"Abby was great! Five Star Service and Super Friendly!" Abby is a great Client Advisor and certainly an asset to BMW of Sarasota. We knew exactly what we wanted- a new 2019 X5 MSport. She was very helpful, pleasant and the deal went seamlessly. Also, Tammy in the finance department was very friendly and a delight to work with! We highly recommend BMW of Sarasota and will certainly be back again. Thanks Abby!
Business response:
Thank you, Sam!
"Excellent service department" Service personnel are very professional and courteous. Client relations are excellent. Technicians are very knowledgeable. Highly recommended. Service managers are very honest and fair. Great folks to work with.
Business response:
Thanks so much for your excellent review, Philip!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.