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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Best Customer Service" Absolutely the best customer service experience. Perfect on time scheduled apointments. Very consistent all the time, everytime. Thank you so much South Pointe BMW of Sarasota!
Business response:
Thank you for your stellar review!
"Carlos was great " Carlos was great to work with. He suggested what needed to be done for this routine service and didn’t try to push things my car didn’t need.
Business response:
We're glad that Carlos made your visit stress-free. Thanks for the full five stars!
"BMW Service" Carlos treats you as an extended member of his family. He is always bright and cheerful 😁 when meeting with you? He also goes out of his way to make you comfortable and explains everything including your options! He is a huge asset to the service department and the dealership as a whole! He is certainly one of a kind. His service background is fantastic!
Business response:
Hearing that Carlos has made you feel like family is fantastic! Thank you!
"Excellent Care" My vintage 2010 325i rarely needs care, but when I need it, I call Carlos Munos. He knows my car, knows I need a loaner, and that I am able to be patient when they need time. Parts for my car are not as available, but they find them, do the maintenance and have me back in my car very quickly. The car always comes out better than before. The timely information, and his ability to text me to confirm information keeps surprises from happening. when the invoice comes. It is such a pleasure to know my car is in g... read more
Business response:
Lisa, it's great to hear that Carlos has earned your loyalty. Thank you for your full five stars!
"Service with a Smile" Maria was a terrific help onsite and I did not have to wait too long. I was able to relax in the service center and enjoy a cold drink.
Business response:
Thank you for your wonderful review! We're so glad you enjoyed your visit with us.
"1st Timer" Everyone was very helpful and attentive. Lovely waiting area with great snacks. Carlos my service agent was outstanding. I would highly recommend.this dealership and its staff.
Business response:
Thanks for the stellar review!
"Great experience " Everyone was great to work with. Sue was good at showing us everything and was very knowledgeable I would highly recommend. BMW is a great ride.
Business response:
Thanks so much for the amazing review!
"Working with Carlos" Carlos is attentive, thorough and right on the money. He is excellent at what he does and is an asset to the team. He consistently provides the utmost in client relations.
Business response:
Thank you for letting us know that Carlos always takes great care of you!
"Always Dependable Service at SARASOTA BMW" My 2014 BMW was due for an oil change. I called my service advisor, Carlos Munoz, and an appointment was scheduled promptly. Upon inspection, my car needed additional service beyond the oil change. Everything needed was completed during the scheduled appointment in a timely manner. As usual, I was pleased with the service.
Business response:
We're so glad to hear that you were completely satisfied with your service visit. Thanks!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 5:00 p.m.