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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Above and beyond" BMW of Sarasota towed my vehicle, had Uber pick me up and gave me a loaner car while my car was being repaired. Good people to do business with at repair time. Maria was a wonderful advisor.
Business response:
Thank you so much for your fantastic review!
"Another great experience at BMW of Sarasota" My car was due for service, and my assigned and advisor for this appointment was Lewis Mention, whom I had not met before. He was extremely cordial and efficient. He was thorough in going over the 60,000-mile service package, which he said was necessary for my 2014 320i. His explanation allayed any concerns I had about the cost. Rather than have me wait in the show room for 3 hours or more, Lewis encouraged me to take a loaner vehicle, which he promptly arranged. I was able to ge... read more
Business response:
Thank you, Joel, for your amazing review! It's great to know that Lewis went above and beyond to make sure you were satisfied.
"Amazzing! " There is no reason I wouldn’t recommend of BMW of Sarasota. I stopped in unannounced in my 15 year old Trouble car and was helped right away and treated with the utmost respect by EVERY employee. Not to mention the waiting area/ lounge was updated and modern, the amenities included cookies baked onsite, an assortment of soda, water, chips, coffee and comfortable chairs with place to charge your phone while you wait. Plus they washed and vacuumed my car! BMW of Sarasota not only took care of me, but also my car f... read more
Business response:
It's great to hear that you enjoyed all of our amenities during your service visit. Thanks so much for your excellent review!
"Great" Solved problems I had with car smell. Turned out it was caused by an oil filter gasket. Very little waiting time! Will come back for future service.
Business response:
We're glad we could take care of that gasket issue for you. Thanks for your great review -- we look forward to seeing you again!
"Very efficient" I brought my BMW that was sending message about transmission problems, the concierge gave us an emergency appointment and we took it on Saturday at 11:00 AM and by 3:00 PM was ready to go and it was only the battery needing replacement.
Business response:
Thank you so much for the amazing review!
"Great experience." Rich and Jerry made things easy; got what I wanted and was out in no time w new car! Rich knew what I wanted and had everything ready. Very low pressure.
Business response:
It's so good to hear that Rich, Jerry, and the rest of our team made your visit pleasant and stress-free!
"Warranty service" Anytime I have had an issue or questions they are always more than happy to help. This last trip was just another example of there great service and helpful staff.
Business response:
What an amazing review -- thank you!
"Prompt courteous service" Maria is the best service representative I have dealt with, in 45 years of dealership representatives. She does what she says in a prompt courteous manner.
Business response:
Thank you for letting us know that Maria always takes excellent care of you!
"They treat you like family!! " Set a BMW is a wonderful place to get service, they treat you like family. From the management team to the sales personnel as well as the members of the team that greet you when you drop off your car always polite and eager to help you. My Sister , myself and our brother Go to BMW Sarasotaw
Business response:
Thank you for your full five stars across the board, Laura! We appreciate it!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.