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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"128i Service" I was greeted quickly and professionally. The waiting area is comfortable, clean and the snacks and drinks which are provided are appreciated. The $29.95 oil change special turned out to cost $64.96, a surprise. The cost of installation of my provided air filter was reasonable, though. The facility deserves a 5- star rating but the cost if service limits my rating to a 3 stars.
Business response:
We appreciate your honest feedback. Thank you for your frank comments; we're glad that overall, you had a good visit with us.
"Great honest hospitality" All of my needs were taken care of and a loaner can was provided. Kristen was extremely helpful and easy to communicate with. Chong Lee took the car for a test drive with me and knew exactly what he was talking about.
Business response:
Thanks for your excellent review, Yousef!
"No title " Susan Gatlin was the best salesperson I have worked with in many years. Prompt, courteous and very honest. She stayed with the sale and car until everything worked. Really great!
Business response:
Thank you, Joe, for your wonderful review!
"Great Experience in new lease" BMW of Sarasota made it easy to renew my lease on my X3, 4 months early without a penalty! They had the SUV I wanted at the price I wanted.
Business response:
Thank you for the fantastic review, Jim! Enjoy your new X3!
"Service" Carlos changed my oil and oil filter. I would recommend BMW to family and friends. I would bring my car back to Sarasota BMW in the future.
Business response:
Rose Mary, we're very pleased to hear you feel that way and that Carlos made your visit a great one. Thanks!
"Excellent service " Fast, efficient, and friendly service! The whole experience was extraordinary thanks to Jessica! Always faster than I expected and amazing service! She is very knowledgeable and great communication!
Business response:
Thank you for your amazing review, Brooke!
"Fantastic Service!!" I really love BMW of Sarasota. The waiting area is awesome except very cold. I have always been treated with kindness. Eric Reeves treated me like a gentleman should treat a lady. He was very compassionate about the recent passing of my Papa. Eric was very knowledgeable about the car we leased and explained in detail how to work the features of our new X1. He was also very polite and charged up my dead phone before I headed home. He was worried about me being without a phone charged while alone in my ca... read more
Business response:
Karen, thank you for letting us know how Eric went above and beyond for you. We are very proud that he's earned such high praise!
"Annual Service" BMW of Sarasota has an excellent and professional Service Department. Maria Lizardi ,my service advisor, is very courteous and professional. She always has my car ready on time and it is always fixed. I have a 2018 BMW now, but I previously had a 2011 BMW which occasionally needed more that the usual maintenance. Maria would make sure that the problem was fixed the first time in the BMW shop. I will continue to bring my BMW X5 to BMW of Sarasota for service.
Business response:
Thanks so much for the amazing review!
"Review of service" All personnel were very curious and knowledgeable. Very pleased with Carlos and the ladies at the desk who got me the rental car. Will continue to use this dealership for my service.
Business response:
We're glad you had such a great visit with us. Thank you for the excellent review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.